Podcast Guest Booking Manager

Full Job Description

We are ready to redefine podcast media and technology with this new company.

“I truly believe that we have every core component required ready to disrupt and redefine the global podcasting industry with this new venture.

We have done this in our own tiny way already with the Diary of a CEO, but I'm haunted by the potential that we see to scale this globally, for the people and the voices who will change the world”

Steven Bartlett: Founder, Chairman, Entrepreneur, Podcaster

Are you the A Player to join us on our new mission?

The Opportunity:

We are seeking a highly organised, research-driven detail-oriented individual to join our team as a Podcast Guest Booking Manager. The Podcast Guest Booking Manager will be responsible for managing guests appearing on the podcasts including high profile talent and experts. The ideal candidate will possess excellent communication skills, strong attention to detail, and a passion for delivering outstanding customer service in a high profile setting. Regular international travel will be required to ensure the Podcast Guest Booking and experience is of the highest standard end to end for everyone involved

Key Responsibilities

• Researching suitable guests and bidding for interviews, through a data-informed and trend focussed approach
• Manage all guest bookings from start to finish, ensuring accuracy, efficiency and optimum guest experience throughout the process
• Respond promptly and professionally to guest enquiries regarding bookings, availability, and special requests
• Maintain and update the guest booking system, ensuring accurate and up-to-date information at all times, including tracking guest booking progress
• Proactive on administrative jobs eg. tracking release forms to be signed, booking taxis, hotels and flights for guests, sending gifts to guests/pr’s, organising events
• Diary management, eg. fitting podcast recordings in around the podcast hosts and guests busy schedule
• Monitor and analyse guest booking trends and provide recommendations to improve the overall guest experience
• Creating and writing the email newsletter with updates to our contacts
• Tracking expenditure and budgets

Must Haves

• Strong communication and interpersonal skills, with the ability to interact effectively with high guests and their team members.
• Ability to analyse social, search, cultural and audience trends to create a data-informed guest booking strategy
• Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
• Willingness to attend out of hours recordings e.g. late recordings or weekends
• Organised, efficient, working across a number of different interview bids at any one time
• Ability and willingness to develop and maintain a good network of contacts
• Exceptional commitment to organisation and organisational tools and software to ensure working priorities are tightly managed
• Ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously
• Strong attention to detail and ability to multitask effectively, which can regularly require working outside of Monday-Friday
• Ability to work independently and use judgement to make decisions,
• Personal confidence in fast paced scenarios - need to be able to deal with publicists and talent in a professional manner
• Problem-solving and sound decision-making skills, especially in limited time and under time pressure

Nice To Haves

• A keen interest in AI & examples of how it has or will create optimal Podcast Guest Booking and Guest Management outcomes
• Experience in a similar role
• Budget management skills

Location

• London - Shoreditch ~ we are an in-person-first culture and believe in fostering a vibrant and work environment centred around connection and community.
• Some roles will require global travel so flexibility in this aspect is important and your hiring manager will confirm this with you during the interview process

Our Values:

Our first principles and values for every person in our company no matter their tenure, experience or status, are the same.

You will be an endlessly ambitious, passionate professional. An emotionally intelligent, resilient leader and a trusted, empathetic co worker. A life-long student of your craft no matter whether it’s day 1 or day 1001. A brave, proactive experimentalist, obsessed with the 1% and marginal gains. An open, compelling, collaborative communicator, an attentive listener and friend.

How We Work:

We believe our company and our people have unlimited potential. This potential and the opportunity ahead of us will not be based on luck but on intention. An intention to bring together an exceptional team of people. A team of people who bring a diversity of lived experiences, heritage, backgrounds, and thought to our collective mission. Our commitment to our people is to ensure they have everything they need to thrive here. Not just within the walls of our company but also out in a changing world.

If you require reasonable accommodation during the application and selection process, please let us know. We will work together to best meet your needs.