Prescription Clerk

Full Job Description

• Job Title: Prescription Clerk
• Reports to: Practice Manager
• Hours: 37.5 hours

We are seeking an enthusiastic Prescription Clerk to join our established team and be a part of a company that really makes a difference.

You will be based in our GP surgery and you will be the first contact for medication related queries and ensure a prompt efficient repeat prescription reordering service.

Duties

• Answering medication queries from patients, staff members and pharmacies/care homes relating to repeat prescriptions
• Inputting  repeat prescription orders 
• Collate information from medication related queries and forward to an appropriate healthcare professional in a timely manner
• Allocate medication reviews ensuring patients have attended for chronic diseases reviews where appropriate
• Promotion of electronic repeat dispensing and online ordering
• Liaise with patients and healthcare providers to obtain correct prescription information
• Manage prescription requests from vulnerable/high priority patients and care home
• Work with Prescribers to provide a responsive repeat prescription service, in accordance with any relevant and appropriate policy or protocol and template - as issued by AMP
• Run analysis reports and gather information from a variety of sources for continuous improvement, safe management of repeat prescriptions, and to co-ordinate medication reviews and or changes
• Liaise with pharmacies on the supply of prescribed drugs, alert clinicians of any supply issues and forward information on the recommended alternative
• Manage medicine alerts and ensure all professionals are aware and take action. Ensure it is included in clinical governance meeting 
• Liaise with external pharmacy services and patients to resolve queries and communicate changes to medications
• Build good working relationships with local Pharmacies to help enable the Practice prescription service
• Check emails and tasks regularly, actioning them appropriately
• Create tasks and assist clinicians in managing document workflow relating to prescriptions
• Establish and maintain filing and administrative systems so that written or computerised information is easily accessible and secure
• Escalate any problems to Practice Manager
• Undertake training as required to support safe and effective services for the Practice.
• Carry out any other duties as may reasonably be requested by the Clinicians or Managers
• Complete the end of month returns for prescriptions inc FP34
• Process and run reports using ECLIPSE data
• Manage the upload/download of ECLIPSE data
• Training of relevant staff on processing repeat prescriptions
• Support administration team in times of sickness and annual leave
• To work as part of the administration team

Role Requirements

• Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation
• Repeat prescription processes and systems
• Knowledge of CD and regulations and controls
• Administration systems to support the team with training and development

Who we are

We are a growing organisation that have been operating within the NHS since 2006 offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare, we are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient experience

What we can offer to you

• 5 weeks holiday plus bank holidays
• Enhanced maternity and paternity leave
• Salary sacrifice electric car scheme
• Life insurance 3 x salary
• Healthcare cash plan
• Cycle to work scheme
• Charitable giving scheme
• An extra day off to celebrate your birthday
• NHS Discount & Support Schemes
• Employee Assistance Program
• Occupational Health Support

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