Product Support Engineer

Full Job Description

NEW PRODUCT SUPPORT ENGINEER ROLE BASED ON THE ISLE OF WIGHT FOR A WORLD LEADING ORGANISATION!

Are you passionate about providing technical support and contributing to the success of cutting-edge engineering projects? We are seeking a dedicated Product Support Engineer to join our client on the Isle of Wight. This role is perfect for individuals looking to make a significant impact in the field of electronics and engineering.

Responsibilities for the Product Support Engineer on the Isle of Wight:

• Act as a bridge between the Engineering and Production departments, offering technical support and facilitating solutions.
• Support the design team throughout the development process, including identifying root causes and proposing effective solutions.
• Serve as the primary technical contact for production team queries, ensuring smooth operations.
• Collaborate within the engineering team to assist in the formal qualification of products, including preparing units, creating test plans, and overseeing testing procedures.
• Develop innovative test solutions for both development and production verification, owning the design of necessary jigs and fixtures.

Skills for the Product Support Engineer:

• Prior experience in formal product certification (e.g., CE marking) is preferred.
• Familiarity with supporting electronic products throughout their lifecycle is advantageous.
• Strong practical skills in fault finding and problem-solving.
• Background in electronics or electro-mechanics is beneficial.
• Interest in contributing to continuous improvement initiatives within the product design process.

Personal Attributes:

• Ability to manage multiple tasks efficiently.
• Balancing autonomy and initiative with regular stakeholder updates.
• Applying creative thinking to problem-solving.
• Meticulous attention to detail.
• Building strong relationships and optimizing processes.
• Eagerness to advance in an engineering career.

This is a great opportunity for a Product Support Engineer  to work with a leading organisation

For the Product Support Engineer job on the Isle of Wight please apply now.