Promotion Operations Executive

Could you spot a needle in a haystack? Are you obsessive about the smallest details? Interested in learning more about the marketing side of the industry, with a good understanding of a customer’s expectations? If so, read on…

We are seeking a Promotion Operations Executive who will be responsible for the execution of the marketing plan and the overall customer experience, across all SBG brands.

What you’ll do….

• Promotional configuration and creation of on-site content – utilising a variety of in-house and third-party promotion tools to deliver campaigns across both Bet and Gaming
• Journey testing – testing promotions to ensure the customer journey is as smooth as possible and any potential config errors are identified before a campaign is launched
• Promotional fulfilment – ensuring all payments are made correctly and on time
• Supporting the games teams in release of new on-site content
• Shadowing the Team Lead and Planning Lead, to understand how a promotion goes from idea to reality and why attention to detail is crucial
• Providing second line support to our Customer Experience Team to answer promotional queries

How you’ll do it….

Reporting to the Promotion Operations Team Lead, the Promotion Operations Executive is tasked with ensuring the efficient day to day operations of Sky Bet, Sky Vegas, Sky Casino, Sky Bingo and Sky Poker.

This is a pivotal role supporting the marketing teams, to ensure their campaigns are executed accurately and efficiently.

How we work:

The Promotion Operations Executive needs to have a strong work ethic and a keen eye for detail to be successful. Working 5 out of every 7 days between the hours of 8am and 6:30pm (shifts), good teamwork skills are essential.

Delivering a promotion from start to finish involves multiple hand-offs so the ability to communicate well with other teams and work cross-functionally is key. Previous experience collaborating with multiple teams and proactively building relationships would be highly beneficial.

This role will involve working across all SBG products so a passion for one or more of these is desirable.
 

About Flutter UK & Ireland

Our division operates four of the most popular and trusted brands in the market: Sky Betting and Gaming, tombola, Betfair and Paddy Power.

Together the Flutter UK&I brands offer market leading entertainment to millions of customers every single week! Over the last couple of decades, they have all ridden the wave of digital betting with industry firsts like ‘cash-out’, ‘Request a Bet’, betting exchanges and free to play games like Soccer Saturday Super 6.

Working here

Do you want to work somewhere extraordinary? From the people you spend your days with, to the ground-breaking projects, no two days will be the same.

With a philosophy of ‘Together We Are More’ our 7,000+ colleagues come together to form an expert community across technology, product, commercial, data, infrastructure, marketing, and a myriad of subject areas.

We listen without judgement, encourage & support, and help build others up. Working at Flutter UK&I means you can be yourself, work how and where suits you best -and let your personality shine!
 

We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.

If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.