Race and Housing Case Worker

Full Job Description

We are recruiting for a Race & Housing Case worker as part of our “Race and Housing in Wales - a Fresh Perspective Project”. This is funded by the Oak Foundation to investigate the issues and challenges of Race and Housing inequalities in Wales. The project will support with case work to individuals and building the evidence to shape and influence policy across with a network of partners and providers. 

Job Title

Race and Housing Case Worker

Hours of Work

35 hours per week

Salary

£24,000 per annum

Tenure

Fixed Term Contract until – 30th June 2026

Responsible for

EYST Clients

Responsible to

EYST RAP Team Lead  

Location of Work

Successful Candidate will work from our Cardiff Office (Butetown)

Notes

Job share will be considered for this role.

Deadline for Applications is Monday 11th March at 11.59

If you are having issues with our online application form please contact  

For an informal chat about this role please contact  

Aims of the Post

1.    To establish a housing advice service, which specialises in directly supporting people from communities impacted by racial injustice in Wales to access their housing rights.

2.    To support Policy Officer, consolidate partnerships between the Ethnic Minorities and Youth Support Team and the housing sector in Wales.

3.    To support the production up-to-date evidence about the extent of housing inequality for communities impacted by racial injustice in Wales.

Principal Accountabilities and Main Duties

1.    Provide support to clients directly on a range of housing issues.

2.   

3.    To support our EYST Colleagues around Housing issues

4.    To support our EYST Colleagues around Housing issues

5.    To provide accurate and up to date evidence about the housing inequalities faced by the clients.

6.    To work collaboratively with a range of Housing providers including Statutory bodies and third sector partners

7.    To support and attend in regular network meeting for partners to attend and share updates and learning and highlight issues

8.    To represent EYST and the Race and Housing project as appropriate at local, regional and national networks, events and meetings, and work effectively with other organisations in relation to public policy work.

9.    To speak publicly on EYST’s and the project’s behalf, for example at conferences and events.

10. To contribute to an active social media profile for the programme

11.

12. To ensure that the project promotes and reflects equality of opportunity at all levels.

13. To ensure that EYST Safeguarding, Data Protection, Equal Opportunities and all other relevant policies are implemented.

14. To maintain all administrative and financial records related to the project, in accordance with EYST administrative and financial systems.

15. To work with the EYST Co-directors and Board to set and maintain a culture of high professional standards and to deliver best value services.

16.

Person Specification

Essential 

1.      At least one years’ experience of working with ethnic minority communities, preferably in Wales.

2.   At least one years’ experience of direct client support

3.      Specific knowledge and experience of the issues faced by diverse ethnic minority communities in Wales with reference to housing.

4.      Good Knowledge and understanding of racism and its different forms in a Welsh context

5.      Good Knowledge of the Housing Sector in Wales

6.    Ability to empathise, support and empower clients.

7.     

8.    Excellent written, verbal communication and interpersonal skills

9. Experience of monitoring projects and using Client CRM systems

10.   In depth understanding and commitment to equal opportunities, along with a commitment to contribute to the development of policy and practices in this area

11.   Self-motivated and able to work to deadlines and under pressure in a high intensity environment.

12.   Confidence with Social Media in particular Twitter, Facebook and LinkedIn

13.   Ability to travel across Wales, with occasional overnight stays

14.   Advanced IT skills including Email, Powerpoint, Word, Excel and Remote Working skills (Zoom, etc)

15.   Demonstrable commitment to EYST’s Organisational Values of Equality, Social Justice, and Making a Positive Difference

16.      Ability to speak a community language (Desirable)