Reception Front of House

Full Job Description

Reception/Front of House/Host - Harrow, HA3

£13.15ph - 4 days on 4 days off - 8am-8pm

Innovative residential apartments are in need of a fantastic front of house Reception temp to provide a first-class service to the residents.

This is a fresh and exciting company to work for where customer service and community building is the focus!

Duties:

• To be available to residents at all times.
• Parcel Management: to be responsible for all deliveries to main reception, by receiving, safekeeping and issuing of all parcels/registered mail
• Handling general enquiries such as queries, complaints and maintenance requests
• Key Management: to issue keys only to correct personnel/residents whilst recording the signing in and out of keys in line with the company procedure.
• Manage car parking
• Building Patrols, CCTV Monitoring & Safety Checks
• Co-ordinate, instruct and allow access for services to the development, such as for utility companies, refuse collection, deliveries, repairs and maintenance.
• Arrangement of furniture and layout of residents’ lounge and other communal areas in preparation for organised events.

Requirements:

• Previous Front Desk/Reception/Concierge experience
• Outstanding customer service
• Professional, enthusiastic, hardworking
• Excellent communication and listening skills
• Ability to work independently and on own initiative
• High standards of cleanliness
• Attention to detail
• Proficient in the use of Microsoft Office packages

This is a 4 day on 4 day off rota. Hours: 8am-8pm

Apply now for immediate consideration!

(Ritz Rec Emp Bus)