Refugee & Asylum Seeker Outreach and Support Worker

Full Job Description

The Service & Team:

The Refugee and Asylum Seeker Outreach and Support Team is part of Community Safety within the Resilient Communities team. We are a creative and hardworking team from a range of backgrounds who look out for each other, value difference and prioritise wellbeing.  The team are the Outreach arm of the wider Resettlement Service.

The Role:

The Refugee and Asylum Seeker Outreach and Support Worker will assess individuals’ needs and provide flexible, tailored one-to-one support. This will involve building therapeutic relationships with individuals based on trust, collaboration and equality. You will work with a range of statutory, community and independent sector partners taking a collaborative multi-disciplinary approach to ensure the needs of individuals are met.   

Through openness, cultural sensitivity and valuing diversity, the team will work to raise the profile of refugees and asylum seekers in local communities, to create sustained change in promoting inclusion and reducing intolerance and hate crime.

Proficiency in Ukrainian, Russian, Arabic or any other language is desirable but not essential.

Please be advised that for this role we are accepting uploaded supporting statements and/or CVs to support your online application.

This role is fixed term for one year.

Fairness and inclusion are at the heart of our vision for Cornwall.  In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g. race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.  

Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.

The normal duties of the role will involve travel on a regular basis. It is a condition of employment that you can exercise satisfactory travel mobility in order to fulfil the obligations of the role. For those journeys where an alternative form of transport is unavailable or impracticable you will be required to provide a suitable vehicle.

The normal duties of this role will require you to occasionally work outside core office hours (during evenings and weekends), and it is a condition of employment that you exercise satisfactory level of flexibility in order to fulfil the objectives of the role.

This role will be based in the North East of the County.

An enhanced DBS will be required for this role.

Please read the role profile for the full details of this role attached below in this advert

What you’ll get in return:

Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met. Find out more about working and volunteering for us .

Additional Information:

The full role profile is attached here

Application Process

A supporting statement or CV can be attached to your application. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process