Regulatory Services Administrative Officer - Port Health

Full Job Description

Regulatory Services Administrative Officer (Port Health) - secondment/fixed term opportunity for 12 months.

Salary: Band 5, £24,362- £26,073 + 17% shift allowance 

37 hours per week, shift pattern (including weekend and out of hours shift allowance) 

Location: Portsmouth International Port

Closing time/date:  Sunday 10th March at 23:59

What is the Portsmouth International Port?

Portsmouth City Council controls all its maritime activities through the Port Service. Portsmouth International Port (PIP) comprises the Cruise & Ferry Port (CFP), Flathouse and Albert Johnson Quays and the Camber. 

Your New Role

The purpose of the Regulatory Services Administrative Officer is to provide administrative support to the Port Health team and wider Regulatory Service functions. 

As the Regulatory Services Administrative Officer, you will assist with the delivery of the authority's enhanced Port Health functions upon the implementation of the new Border Target Operating Model (BTOM) in 2024; this will see you dealing with consignments entering the UK through Portsmouth International Port. 

You will be the first point of contact delivering front line services across the Port Health service: processing and responding to service enquiries; and delivering routine administrative duties.

The ability to operate in a flexible working environment is essential, as the role requires participation in regular shift pattern work required to meet the service demand of roll-on-roll-off (RORO) shipments from the EU eighteen hours a day 365 days a year.

What you'll need to succeed 

Ideally you will have a basic operational understanding of key Regulatory Service functions and knowledge of the administrative functions undertaken in a Port Health Authority enforcement team.

You will have excellent communication skills to be able to deliver messages clearly and be at ease conversing with customers giving advice and support.

You will have an eye for detail, understand need to get things right first time and of the implications of not doing so. Your experience will have been gain in previous administrative roles which you gained a good knowledge of computer software packages and basic accountancy skills.

Please read the job profile for the full details of this role  

What you'll get in return

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• Generous annual leave (27 days per year rising to 31, pro rata for part time hours) with the potential to purchase additional leave.
• A fantastic pension which allows you the opportunity to pay in more for that greater return.
• Access to a wide range of training and development opportunities including apprenticeships.
• Extensive wellbeing support through the Employee Assistance Programme 
• Discount on travel, travel loans and the bike loan scheme
• Discounts on a wide range of goods and services – access a range of discounts and offers from thousands of restaurants, shops and more.

Staff rewards:

A commitment to our values

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours .

Application process:

Please read the full job profile (click here ) for further details on the post to ensure your application matches the requirements of the role stated in the who is the person.  When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is important, or you are likely not to be shortlisted. 

Closing time/date:  Sunday 10th March at 23:59

Assessment and interview date:  Thursday 14th or Friday 15th March

We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

Should you require any support in completing the application form please contact   

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

All employees and third parties working at the Portsmouth International Port are subject to a Substance Misuse - Drug & Alcohol Testing Policy and the Port reserves the right to carry out with cause and random testing.

Your contractual hours are 37 per week, which are to be worked in accordance with the flexible working hours' scheme and the needs of the Service. The role will require some evening and weekend working.