Repairs Service Scheduler

Job Details

Permanent
Burton upon Trent, West Midlands, United Kingdom
Trent & Dove Housing
Salary : £28068 Annually
29.04.2024
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Full Job Description

Repairs Service Scheduler

Salary up to 28,068

37 Hours per week

Benefits include company pension scheme, private healthcare

Working with our repairs team, the successful candidate will assist in providing an efficient repairs service to our customers. The role will involve planning and scheduling repairs work to ensure maximum productivity. The successful candidate will be customer focused with excellent communication skills and used to working as part of busy team.

You will be responsible for customer enquiries, mainly over the telephone and have the ability to diagnose repairs, issue orders of work and arrange subsequent appointments.

To be successful you will have:

  • Solid experience in administration within a busy customer focused role
  • Ideally, some understanding of building maintenance terminology
  • Strong IT skills
  • Ability to manage your own work load
  • Strong customer service focus
  • Confident telephone manner
  • Proven ability in working to targets and standards in order to achieve a quality service delivery.
  • The ability to remain calm when dealing with a difficult situation positively.

The closing date for applications is 9 May 2024

Apply Now!

We welcome applications from all sections of the community.

Repairs Service Scheduler

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