Retail Sales Adviser - London White City 24 hours (220971)
Job Details
Full Job Description
Location: London - White City Store
Salary: £13.13
per hour basic salary plus bonus and Vodafone benefits
Hours: 24
hours per week
Who We Are
We’re a global
technology communications company that empowers people and businesses
to stay connected and thrive in a digital world. With a focus on
innovation, sustainability and earning customer loyalty, we leverage
cutting-edge technology to offer products and services that enhance
communication and improve lives.
At Vodafone UK,
diversity isn’t just a buzzword, it is core to who we are as a
company. We’re proud to be certified as a Great Place to Work and are
committed to driving inclusion for all; creating a workplace that is
fully representative of the communities and customers we serve.
Join our retail teams to be the friendly face of Vodafone, where
it’s our job to connect with our customers, helping them to get the
most out of their technology, whilst providing an outstanding and
memorable experience.
What you’ll do
We are seeking a motivated and sales-oriented Retail Adviser to
join the team in our Vodafone London - White City store. In this role,
you will interact directly with customers, understand their needs,
build trust, and create a personal experience to be remembered. You
will also do your utmost to help resolve any issues a customer may
have, right there, right then.
- Provide expert knowledge of Vodafone products, services, and processes and their unique selling points throughout a customer’s relationship with us
- Always act with good conduct, ensuring our customers are given correct and relevant information ensuring their needs are met and allowing them to make an informed decision.
- Deliver exceptional service to Vodafone customers and take personal ownership for meeting their needs
- To meet and exceed individual sales targets and ensure compliance against key metrics
- Undertake regular learning and development and align with company and FCA requirements
- Always adhere to company and regulatory policies and guideline
- Partaking in Vodafone’s security vetting process whenever required
Who you are
- We are looking for people who are level-headed, have a mature mind-set.
- Enthusiastic, energetic and driven.
- It can be a demanding role and you’ll need to be able to commit to some weekend work as well as weekdays,
- For the right person, it’s an amazing opportunity to work for one of the UK’s most valuable brands.
Worried that you don’t meet all
the desired criteria exactly? At Vodafone we are passionate about
Inclusion for All and creating a workplace where everyone can thrive,
whatever their personal or professional background. If you’re excited
about this role but your experience doesn’t align exactly with every
part of the job description, we encourage you to apply as you may be
the right candidate for this role or another role, and our recruitment
team can help you see how your skills fit in.
What we offer
We believe that taking care of our
employees is the key to their success. That is why we offer an
excellent remuneration and bonus package with up to 28 days holiday
entitlement, in addition to bank holidays and paid leave for charity
projects. We offer an extensive benefits package that can be tailored
to suit you and your family, including employee discounts, retail
vouchers, pension plan and share schemes. We take pride in our
commitment to supporting you at every stage of your career by
providing top of the range learning and development tools, market
leading parental leave policies and an innovative Reconnect programme
for people who have taken a career break.
Together we
can
Vodafone UK are regulated by the Financial Conduct
Authority and all offers of employment for this role are subject to
background checks, including criminal (DBS) and financial checks to
meet the regulators standards.
If you require any reasonable
adjustments or have an accessibility request as part of your
recruitment journey, for example, extended time or breaks in between
online assessments, a sign language interpreter, or assistive
technology, please refer to the Accessibility section of our Careers
website ( for guidance.