Retail Sales Assistant/Keyholder
Job Details
Full Job Description
Retail Sales Assistant - Keyholder
12
hours per week (fully flexible)
Type of store:
High Street/Shopping Centre
Pay rate:
NMW plus additional £0.35p when completing Key Holder
duties.
Please Note - If you are
under 18, you won't be able to complete keyholding duties and hold
keys, instead you'll join us as a 'sales assistant' until you reach
your 18th birthday, when you'll upgrade to a keyholder.
About our culture…
The Works is such an awesome place to… well…work!
Our
atmosphere is supportive, welcoming,friendly and inclusive. A second
home-from-home where you can be your best andauthentic you
.
We’ve built an environment that’s busy,
alwaysmoving, and full of energy. Yet we still make space to share
must-watch TVrecommendations and our favourite
page-turners!
It’s the perfect place for people who know
howto roll their sleeves up, get creative, and put their passion and
imaginationto work… we’re people who ‘do’!
Overviewof the role…
Asa
Sales Assistant, no shift is the same and you’re sure to have lots of
fun!You’ll be at the forefront of inspiring our retail customers to do
more andview us as their favourite retail store, whilst supporting
your Sales Assistantcolleagues in a team-effort to achieve this
together.
Every day is different in retail, so you won’t just
be working on the till ordoing deliveries and pricing, you’ll also get
to be creative on elements of ourmerchandising, plus so much more.
It’s hard work, but our teams of crafty,caring and can-do colleagues
will make it worthwhile!
You’ll be obsessed with delivering
an amazing retail customer experience bycreating ‘moments that
matter’, that leave them feeling inspired to read,learn, create or
play. And your top-notch product knowledge and passion will bekey in
influencing retail customers to return to your store for
moreinspiration around new products to meet their needs. After all
we’re people whodo!
Sales Assistant Keyholder Responsibility…
Askeyholding is everyone’s responsibility, you’ll support your Store Managementteam to keep your store running like clockwork by opening, closing, and runningthe store when needed, (holidays, days off, sickness etc) but don’t worry we’lltrain you to do this.
Theskills you’ll need…
Toflourish with us as a Sales Assistant, you’ll need to be positive, creative,confident, customer service focussed and passionate about our brand and ranges.You’ll enjoy talking to people and be at ease when approaching customers todemonstrate our products or make recommendations.
You’llbe cool with tech, able to use a Till, PC, Smartphone and e-mail. Our customerslove us, which means we can get super busy as a fast-paced retailer, so you’llneed to be agile, multi-task and prioritise tasks with customer experienceabove all.
Work/life balance
As we’re open long hoursand our shifts do include weekends; whether you are studying, havefamily/caring commitments, or perhaps you’re a crafting supremo who’s creatinga top-secret masterpiece…. we make sure our rotas are available 3 weeks inadvance so you can get the most out of your days off.
Our PERKS really are ‘The Works’
- 25% Colleague Discount - Plus, exclusive double-discount days
- MyWorks - Exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more
- Can-Do Academy - Instant access to further training and development to help you grow with us and develop your career
- Wagestream - Claim early access to 50% of your wages as you earn them
- Share Scheme - Become a shareholder and own your very own piece of The Works!
- 24/7 support for you and your family - Through our Employee Assistance Programme and Retail Trust Partnerships; Get free counselling, will-writing services, financial and emotional support for you and your family – because you matter!
- Save As You Earn - Save directly from your salary
- Long Service Awards - Cash, gifts, or holiday rewards
- Recognition Awards - For outstanding service, customer feedback, excellent sales and more!
- + Loads more! - Holiday, Pension, Sick pay, Life assurance and optional charity giving