Retail Store Manager, full time
Job Details
Full Job Description
Retail Store Manager
Salary range:
Competitive
Type of store location: Shopping Centre
Become a Retail Store Manager at The Works
As a Retail Store Manager, you'll be the captain of the
shop floor, leading your team with energy and enthusiasm. Commercial
success will be your mission, but you'll do it with a twist of
creativity and a sprinkle of magic. You'll create unforgettable
moments for our customers, leaving them with smiles on their faces and
products to go home with and craft memories they’ll cherish!
Recruiting and nurturing your very own team of Avengers, you'll
support your team by helping them to grow and achieve their full
potential. But don't forget to have fun along the way – it’s in our
DNA! We believe that a high performing team is a happy team.
Now, let's be real. Retail can be challenging at times. But
fear not, for you'll be armed with a passion for our products and a
dedication to our Crafty, Caring, and Can-do culture. Hitting targets,
solving problems, and reaching your potential should give you an
exhilarating sense of accomplishment.
Our
Culture
The Works is an awesome place to… well, work! Our atmosphere is supportive, friendly and inclusive. A second home-from-home where you can be your best and authentic you .
Our environment is busy, always moving and full of energy. Yet we still make space to share must-watch TV recommendations and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations!
Your Mission
- Delight and inspire every customer by
leading a team that offers an exceptional retail experience. With
brilliant product knowledge and a touch of magic, you'll wow our
customers with additional products and services, like our fantastic
loyalty scheme.
- Create a store experience that's
fun, friendly, accessible, and inclusive. You'll recruit team members
who are full of potential, embodying our values and behaviours, to
build a dream-team of retail superheroes.
- Collaboration is key! Join forces with fellow Retail Store
Managers, Area and Regional teams, to share best practices and
encourage continuous growth across the teams - we win
together.
- Drive retail commerciality like a boss!
Striving for fantastic sales and high performance across all
KPI’s.
- It's not all about numbers. Your store will
shine with excellent standards and impeccable merchandising. From
cleanliness to pricing, you'll make sure everything is
picture-perfect.
- As a Retail Store Manager, you’ll
be on the front lines, shoulder-to-shoulder with your team, creating
an environment that’s always ready to welcome customers with open
arms.
- A master of promotional change: You'll be the
magician behind transforming our space to align with the Matrix (no,
not the movie!), and the hottest seasonal trends.
- You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You’ll soon be looking at a high SKU count like your best game of Tetris!
Being a great leader
As a great leader with wonderful people skills, you'll create an inclusive team where everyone feels that they can belong.
- You'll
inspire, motivate, and drive your team to reach their potential.
You'll have them pumped with excitement and ready to conquer the
world, delivering amazing customer service as the go-to people on the
high-street for inspiration on reading, learning, creativity, or
play.
- But let's not forget about the most important part… your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from their performance to their wildest career aspirations.
Your own personal career development
The best bit about this? You get to choose your own adventure. Whether you want to progress within Retail, explore our Support Centre, or conquer the Distribution, we'll find the perfect path for you and help you get there. It's like having a menu of career options!
- Level up within Retail, climbing the ladder to become a
retail superstar taking on bigger stores, or by managing a collection
of stores as an Area Manager and beyond. You'll be the hero who
inspires and leads other stores to greatness.
- In the
Support Centre, you'd be part of a specialist team that works behind
the scenes to keep the retail magic alive, becoming an expert in a
particular field and making sure the stores are supported every day
like clockwork.
- And in our Distribution Centre, you'd be the master of logistics, ensuring that our products reach customers with lightning speed.
We’re big enough that
you’d never need to leave! You can continue learning and developing
until your heart's content – With that said... why would you work
anywhere else?!
Our PERKS really are ‘The
Works’
- 25% Colleague Discount! -
Plus, exclusive Double Discount days.
- MyWorks - A ccess exclusive online discounts
on hundreds of retailers, holidays, utilities deals, tech and more!
- Can-Do Academy - Grow and develop
your career with instant access to training and development that
interests you.
- Wagestream -
Claim early access to 50% of your wages as you earn them.
- Share Scheme - U nleash your inner Monopoly
mogul and own a piece of The Works!
- 24/7
support for you and your family - Through our Employee
Assistance Programme and Retail Trust partnerships.
- Long Service Awards - Did we mention cash
rewards, gifts, or holiday rewards?
- + Loads
more! - Buy extra Holiday, Pension, Life Assurance, and
optional Charity Giving.
Our Purpose
To inspire reading. learning, creativity and play - making
lives more fulfilled
Our Values
We are Crafty | We are Caring | We are
Can-do