Rides and Attractions Team Leader

Rides and Attractions Team Leader

Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY

Hours: Full time fully flexible, any 5 days out of 7, including weekends and bank holidays

Contract Type: Permanent, hourly paid

Our Rides and Attractions Team ensure that our guests are welcomed onboard our exciting variety of Rides across the LEGOLAND Windsor Resort, making sure each and every guest has a fun, safe and engaging time with us!

As a Rides and Attractions Team Leader you will line manage our awesome Ride Operators as they deliver our guests efficient and pleasant experiences, from safety bar checking to PA announcements, you will lead by example promoting Health and Safety procedures and exceptional Guest interactions.

You’ll be a key influencer over the morale of your team, and the wider Rides and Attractions team, maintaining a positive, friendly, high energy and engaged team of Ride Operators.

• Ideally you will have worked in a Team Leader function previously
• You must be proactive, hold high standards of professionalism and have an awareness of confidentiality processes and employee relations procedures
• We think it would be great if you have previously worked within a Rides or Attractions functionality at a theme park, or have awareness of HSG-175 documents
• Comfortable and confident to undertake working at height and ride evacuation training, some of which is water-based
• You will be highly organised, familiar with creating break rotas, while also being approachable and empathetic to your team of Ride Operators

• Pay of £12.34 per hour

• 40% discount off LEGO sets and products on the online LEGO Store!

• Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
• 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
• Staff discount codes for Merlin Annual Passes to gift to loved ones!

• Fortnightly pay
• Pro rata holiday allowance based on 28 days full time equivalent
• Private pension scheme
• Life assurance scheme
• Employee assistance programme
• Access to Perks at Work which 30,000+ national & local employee discounts
• Free staff parking
• Ongoing training & development

About the LEGOLAND® Windsor Resort

We are looking for a Rides and Attractions Team Leader to join our AWESOME team at the UK’s favourite children’s theme park; the LEGOLAND® Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to two awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO® brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.

About Merlin

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at   and one of the team will get back to you as soon as possible.