Right to Buy Officer
Job Details
Full Job Description
Right to Buy Officer
Southwark
- Hybrid
I am recruiting for a local authority
who is looking for an experienced Right to Buy Officer to join the
team for a 6-month period. The increase in applications has created
the need for additional expertise in handling Right to Buy cases. As a
Right to Buy Officer, you will be responsible for guiding applicants
through the process, ensuring compliance with regulations, and
providing support and advice as needed.
You will be responsible
for managing a caseload of applicants, liaising with them both in
person and remotely to provide guidance and support. It is essential
that you can maintain a professional tone and approach, ensuring that
all applicants feel supported and informed throughout their journey.
Job Role
To be responsible for a
Right to buy application from start to completion to ensure that
excellent customer service, judgment, case management tools are
provided to applicants as we guide them through the process.
Monitor and manage your own workload and performance within
the application process to ensure that the Council is complying with
the Right to Buy process and within the timeframes as set out in the
Housing Act 1985.
To complete financial and fraud assessments
based on the financial information provided by applicants as required
by Council policy on fraud prevention and in accordance with
anti-money laundering regulations.
Key
Responsibilities
To have an intricate understanding
of the Housing Act 1985 and case law developments and how that sets
out the prescribed Right to Buy program and informs your judgment and
decision making when assessing Right to Buy applications.
To
contribute to the running of the Sales and Acquisitions Group by
reporting to the Right to Buy Manager on all Right to Buy cases that
are allocated to you as a Right to Buy officer.
To manage your
own cases as a Right to Buy officer as you guide customers through the
processes of the Right to Buy scheme as set out under the Housing Act
1985. Ensuring all Right to Buy applications are processed
efficiently, documents are drafted correctly, and all other tasks are
completed within the legislative requirements of the Housing Act 1985
and any internal procedures.