Romanian and English Speaking Customer Advisor

We are recruiting for a temporary Customer Service Assistant to speak both Romanian and English.

Main Purpose of role:

• Responding to English and Romanian emails, answering English and Romanian calls,
• Dealing with customer quires on our system and translating replies from English to Romanian and Romanian to English.
• To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and Romanian.
• You will be communicating directly with customers on the phone, by email, social media and live web chat.

The Multilingual Consultant will report into the Team Leader.

You should have:

• A natural ability to communicate and empathise
• A confident and professional manner
• A real willingness to help a customer with their challenge
• The desire to have fun at work!

Salary:            £11.50 per hour, 40 hours per week.

Location: Ringwood, Hampshire.

Hours:                  40 paid hours per week.

Shifts:              Rota hours: Monday-Friday 8am-6pm

Benefits:

• IIP Accredited Employer
• great working culture of fun and sociable team environment
• 50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
• Pension Scheme with Standard Life
• Eye test vouchers and discounts
• Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally)
• Involvement with local charities and fundraising days
• Campaign specific benefits including discounts, incentives and prizes
• Recommend a friend scheme paid reward of £1000
• Apprenticeships qualifications and career flight path schemes
• Recognition and reward schemes with Love to Shop Voucher rewards