The Safer Gambling Support Officer role supports the Safer Gambling Compliance Manager and the Senior Management Team to embed a Safer Gambling culture throughout the business, ensuring compliance with the Licence Conditions and Codes of Practice (LCCP).
Reporting to the Safer Gambling Compliance Manager, the ideal candidate must have a proven track record of developing and delivering training, preferably, with experience of working within a compliance environment and knowledge of UK Gambling Legislation.
Key Responsibilities for this role are:
- To promote awareness of Safer Gambling strategies and procedures.
- Supporting the Safer Gambling Compliance Manager to develop a programme of Safer Gambling and Compliance training for all support functions and the customer facing teams.
- Ensure employees in all areas of the business are trained and aware of their responsibilities regarding Safer Gambling.
- Keeping abreast of Industry Safer Gambling initiatives and changes in legislation, understanding and benchmarking of best practice with the aim of continuously raising standards and expertise.
- Monitoring and evaluation of Safer Gambling practices.
- Deliver constructive feedback to stakeholders regarding the necessary safer gambling action points.
- Attend ad hoc meetings with trade bodies.
- Personal Management Licence Holder
- Proven history of working in a training role, preferably in a Gambling environment.
- Comprehensive knowledge of UK Gambling Compliance, Safer Gambling and LCCP.
- Ability to resource information from external sources and awareness of Safer Gambling best practices
- Knowledge of customer KYC and Due Diligence processes.
- Proficient in data analysis and reporting, with attention to detail and ability to quickly review and assess information.
- Strong Communication skills – verbally and written.
- A good understanding of operational areas of a gambling business.
- Excellent interpersonal skills with proven presentation skills.
- Self-motivated and able to work independently.
- Good time management skills and the ability to efficiently achieve deadlines.
What's in it for you?
- 33 days holiday (Including Bank Holidays).
- Hybrid working of up to two days per week, upon satisfactory completion of probationary period.
- Company Laptop.
- Excellent Career Progression Opportunities.
- Contributory Pension Scheme.
- Life Assurance.
- Discounts with high street retailers and restaurants through our benefits portal.
- Employee Assistance Programs
About Us:
Due to the nature of our business, you must be over 18 years old and have the right to work in the UK prior to applying.
MERKUR Casino UK Limited and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles require applicants to undergo screening appropriate to the post, including checks with previous employers and Disclosure Barring Service (DBS) and/or Disclosure Scotland.
INDO