Sales Executive, Spring & Autumn Fair

Full Job Description

About Hyve

We believe that when people come together, powerful things happen. Hyve Group plc connects global industry communities through unmissable events, online networking platforms, and hyper-productive meeting programmes.

Our decades of experience put us at the heart of industries, and we are committed to using our influence to shape innovation and drive progress across our customer communities.

Our market-leading portfolio of global brands includes Shoptalk, Spring Fair, Africa Oil Week, Bett, Mining Indaba, and Retail Meetup.

#LifeAtHyve

At Hyve, we are driven by our values: brilliant work, fresh thinking, rich connections, and collective buzz. In practice, this means we value quality, work with passion, celebrate uniqueness, and are our best when we work together.

We value a diverse team and are committed to employing individuals from all backgrounds and creating a culture based around belonging.

Our hybrid working model ensures we respect our peoples’ work/life balance.

Human connections are our specialty, and we offer a jam-packed calendar of social events, inclusion workshops, and professional development opportunities to make sure #LifeAtHyve is always fulfilling and exciting.

Key Responsibilities:

• Grow revenue from existing customers by upselling and cross-selling other products including digital/sponsorship.

• Win new business from marketing qualified Leads, competitor shows and self-sourcing.

• Manage the relationship with all your customers by maintaining regular contact (via face-to-face meetings, video calls, phone calls, or emails), acting as their first point of contact, responding to their requests and queries directly, and keeping them informed of developments on the event.

• Manage and keep up to date the list of contacts at all your customers, as many customers have more than one person with whom we interact.

• Attend competitor events to meet new prospects, non-rebooks and lapsed customers.

• Attend the event you support to re-book your customers for the next year’s event and collect feedback on the current year’s event.

Key Skills & Experience:

• Experience in a similar sales or relationship-management role or telesales role.

• Ability to work to targets and KPI’s.

• A good understanding of client care and customer service.

• Ability to thrive in a fast paced, dynamic environment, and make decisions on the go.

• Ability to travel, without restriction, throughout most countries, especially the EU.

• Excellent customer relationship skills - you will be expected to manage and build strong relationships with accounts assigned.

• Comfortable challenging customers and explaining benefits of partnering.

• Commercially minded being able to implement initiatives identified.

• We look for individuals who are curious, personable, chameleons who can converse with a wide spectrum of business owners, have warmth and can build rapport with ease.

• To have Professionalism, Kindness and Positivity in your core values.