Sales Office Administrator

Full Job Description

We are delighted to be supporting our manufacturing company with their search for a Sales Administrator. The role is based in Lye.

As a key member of the Sales team, this position will provide Sales and Administrative support to the Sales Department, including the processing of all order acknowledgments, ensuring that all details are correct and in accordance with the customer order requirements, in respect of all specification, price, delivery and agreed payment terms.

The main duties will be:


" Processing Order Acknowledgements for the department.
" Responding to telephone and email enquiries
" Prepare and issue quotations in accordance with customers' requirements, using the relevant costing tools and Sage 200,
" Converting Quotations to Orders once received, ensuring details and terms on the Purchase order are as quoted. Any deviances to be reported to the customer for amendment or re-quoted.
" Daily, general office / administration responsibilities including Inter Lye/Stourport.
" Discuss opening of new accounts with Senior Sales members as necessary.
" Liaise with Senior Sales members where special terms of payment are required (and with Credit control indirectly)
" Liaise with customers at all levels, exercising excellent customer care at all times.
" Advise on the application and limitations of the company's products where appropriate.
" Follow up live quotations and new sales leads, and updating CRM as appropriate.
" Running regular reports from the CRM system, Order Intake, for use in strategic contact with customers and potential prospects.

The successful person will have the following skills:


" Microsoft Office, Word, Excel, Powerpoint.
" Ability to interpret technical drawings an advantage
" Good attention to detail
" Ability to troubleshoot
" Good time management
" Use of own initiative
" Strong work ethic
" Good Communicator
" Team Player.

In return we will provide full product support and training. The opportunity to work in a tight knit team and in a busy team.

If you are interested in this position, can you email (url removed).