Sales Order Processor / Warehouse Operative

Full Job Description

Sales Order Processor / Warehouse Operative

Job Type: Permanent Part time (9:30-3:30pm Monday - Friday but can make full time if needed)
Salary: Dependent upon experience
Hours: 6 hours per day, 30 hours per week (can increase to full time hours)
Location: Office based, Newcastle-under-Lyme
Benefits: 25 days annual leave plus bank hols and closed over Christmas and New Year, small friendly team, free tea and coffee, free onsite parking, ongoing training, development and support

The Company:
Our small but successful client markets specialist scientific treatments and therapies to a variety of medical companies across the county, including NHS and private practices. They work within the Rheumatology and Ophthalmology sector, and their treatments have been used on some well-known sports players!

The company are looking for someone to assist with sales order processing and warehouse duties, so are looking for a person that is extremely organised, with good literacy and numeracy skills, with the ability to meet the physical demands of the job too. A team player who is truly committed to customer service with excellent attention to detail would suit this role.

The Role:

• Receiving and processing orders, sorting, picking and packing and despatching medical devices to their customers according to a schedule, making regular checks to ensure all orders are picked correctly
• Processing sales orders electronically via Xero, analysing the order and applying any special rates, terms and conditions
• Assisting with customer queries via phone and email and liaising with suppliers
• Preparation and despatching of sales support items
• Preparing exhibition equipment and materials for collection and delivery
• Checking, labelling and putting away supplier deliveries and keeping on top of stock shortages
• Post office and courier despatch duties

Job Requirements:

• Previous experience of order processing / warehouse duties is a must
• Must have a GCSE Maths and English or equivalent
• Full UK driving license and own car is essential
• An understanding of safety requirements within a warehouse environment
• An 'all rounder' in terms of skills and abilities, with excellent communication skills and phone manner
• Previous customer service experience