Sales Support Administrator

Full Job Description

Sales Support Administrator (Supporting Account Management team)

My client is a leading company in their industry, committed to delivering exceptional service to our clients. They are seeking a dedicated Sales Administrator to join their dynamic team in Royston. If you are organised, detail-oriented, and thrive in a fast-paced environment, we invite you to apply.
Position Overview: 
The Sales Administrator will play a critical role in supporting our Account Management team. This position requires a high level of attention to detail, excellent communication skills, and the ability to manage multiple tasks efficiently.

What you will do as a Sales Support Administrator :

• Process and manage repeat orders, ensuring accuracy and maximising profitability.
• Utilise our CERM database to maintain customer records and manage orders.
• Input new jobs into CERM promptly and accurately to support production scheduling.
• Modify existing jobs as needed, including quantity adjustments.
• Monitor and manage the status of incomplete and call-off jobs.
• Assist the Account Management team with revised repeat orders.
• Maintain organised and up-to-date product files.
• Answer incoming phone calls and direct them appropriately.
• Prepare and update cost spreadsheets as required.
• Generate expedite reports and manage order timelines.
• Support Account Managers with administrative tasks as needed.
• Process, organise, and file job bags.
• Update CERM with status changes for all job bags.
• Provide coverage for Account Management and Receptionist roles during absences.

 
What you will need as a Sales Support Administrator

• Strong communication skills, both written and verbal.
• Proficiency in MS Office and database management.
• Proactive and enthusiastic approach to work.
• Ability to work both independently and as part of a team.
• Exceptional attention to detail and accuracy.
• Strong problem-solving skills.

 
In return:

• 24K per annum
• Monday to Friday 9am – 5pm
• 21 days holiday rising with length of service
• Company wide bonus scheme ad referral programme
• Employee benefits portal with a strong focus on wellbeing
• Onsite parking (also close to train station)