Sales Support Executive - 13 month FTC

You will be responsible for supporting our Industrial & Commercial Sales Teams within a pressured environment, to deliver a high-quality sales experience to target customers end to end, from receipt of tender through to contract acceptance, ensuring all processes are adhered to and ensuring accuracy of data.  

 How will I spend my time in this role?

• Management of Group Mailbox, distributing emails and tender requests to relevant internal teams;
• Ensure all Operational Processes are adhered to, and ‘How To’s’ are followed to avoid errors;
• Analyse data sets and spreadsheets with a keen eye for accuracy and attention to detail;
• Set up New & Renewal tenders within CRM & Pricing Systems ensuring all data is checked and accurately entered, and tender deadlines are met;
• Ensure credit is requested for all prices and credit is approved and in place prior to contract acceptance;
• Formatting of all Customer Half Hourly Data, running data through the Data Validation Tool to check for data anomalies, and through the HH forecasting tool to ensure prices are accurate;
• Understand the tools and bulk uploaders available, and which tools can be used to support tasks and processes for efficiency and accuracy;
• Involvement in other Ad-hoc or Bespoke parts of deal preparation, and involvement in Ad-hoc requests;
• Liaise with internal teams, to include, Credit Risk, Deal Capture, Analytics and Operations teams to manage tenders through the customer journey forming positive relationships;
• Maintaining customer data, ensuring all information is recorded, and master lists are kept up to date to assist with the annual rate setting process and renewal process;
• Demonstrate excellent Team working, by supporting colleagues during busy periods and being able to re-prioritise own workloads where possible to enable deadlines to be met across immediate and wider Sales Support teams;
• Identify Process improvements and raise suggestions for better ways of working within the team.

What skills/experience do I need to be successful?

• Demonstrable experience of the use of Microsoft Excel at an intermediate level, including use of graphs and formulas;
• Excelling at Customer service within a working environment;
• High standard of written and verbal communication;
• Strong Organizational skills.

What else do we offer?

• The opportunity to work from anywhere in the world for up to 30 days a year;
  
• A genuine commitment to smarter working – we recognise your work/life balance matters;
• Paid time off to volunteer in your community;
• Excellent benefits package including private medical insurance/dental cover and 10% non-contributory pension from month three;

Check out all our benefits here

What does hybrid working mean to us?

Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.

What happens next?

Once we receive your CV it will be reviewed by a human– no bots here!

The average process once we receive your application takes around 2-3 weeks with typically 2 stages of video interviews using Teams – however this can change depending on the role (we may invite you to see us face to face or just need 1 video interview).

If you need any support you can see who to contact in our Recruitment Team on the advert – any questions please just let us know.

Get to know us better....

The future of energy is digitised, decarbonised and localised. At Smartest Energy, we need revolutionary thinkers to help our customers make the most of this new landscape, thinking differently to find smart solutions to complex problems.

Formed in 2001, we’re an agile business driven by entrepreneurial thinking. As a subsidiary of the Marubeni Corporation, we also have strong investment and infrastructure behind us. We have three offices in the UK, one in the US and another in Australia. Further expansion is planned for 2023 and beyond which means global career opportunities for you, with plenty of potential to explore new markets.

When you join our Team, you will have the opportunity to contribute and make an impact every single day.

Diversity

Celebrating our inclusive and diverse culture is core to what we do. We value everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive we need diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate. We view diversity as one of the key enablers that helps our business to grow.

Check out all our current open positions