Scheduling Administrator temp to perm

Full Job Description

Scheduling Administrator opportunity! 
 
Fancy working for a really credible, global company with a great reputation?
Want to work with an engaging, fun team that work hard play hard?
Want a to work for a company that can potentially lead to a long term career path? 

We have a great opportunity for a confident, organised individual to join this global, award winning company based in Houghton Regis for a temp to  perm, Scheduling Administrator  to join their team. 

This is for an ASAP  working for 35 hrs per week 

Salary: £12.63 ph 

Benefits:  

• 28 days holiday pay pro rata (inc bank hols)
•  pension scheme (after qualifying period)
• free parking 
• holiday pay 

Location :   Office based in Houghton Regis 

Hours:   Mon - Fri (phone number removed)pm (9-5 for the initial training period) 35 hrs per week

Role Objective

The objective of this role is to ensure that the companies clients  annual assessment visits are scheduled to  meet the kpi requirements in order to perform the company reviews and audits

Overview of the Role 

To provide a great, robust and professional administration service to ensure  adequate resources are provided to deliver the agreed customer services to the companies clients 

To provide administrative support within the operations team; being a key interface between the companies customers and technical audit staff staff by  administering daily activities associated with the companies services

the  preparation of client data for issuing accreditation certificates, invoices, contract reviews and provide the liaison between clients and the relevant staff regarding all inquiries and the progress of the application and certification process.

Duties 

• To assist in the scheduling of an annual visit programme that ensures delivery of the companies service objectives to its customers.
• To assist in the  team resource planning ensuring resources are available to complete the agreed annual visit programme.
• To plan and monitor visit allocations to ensure that the annual visit programme is completed on time in accordance to the schedule.
• Accurate compilation and entry of the reviews including assisting with the decision of  activity required for better results, coding and  queries.
• To book visits for designated assessors to ensure that the annual visit programme is completed in a timely manner.
• Generating certificates and dispatching with invoices and maintaining accurate related records.
• Providing support and cover to Administration team colleagues as appropriate.
• Dealing with client inquiries, performing chase up calls and maintaining accurate electronic records 
• Planning own workload to ensure priority tasks completed to agreed deadlines and objectives.
• To help identify issues and make recommendations for further avoidance.
• To prepare routine reports
• To undertake any other duties as appropriate within their competence as required from time to time.

Must Haves

• Minimum GCSE’s or equivalent qualification – including English and Maths (or demonstrable & verifiable relevant work experience).
• Highly motivated with excellent administrative and organisational skills with the ability to prioritise workload.
• Experience of Microsoft Office, PC literate and accurate keyboard skills
• Excellent communication skills and ability to build relationships as there is a fair bit of phone liaison required 
• Excellent customer service skills and experience of working in a customer service environment as well as solid administrative experience 
• Ability to work as part of a team or on own initiative with minimum supervision
• Ability to work to deadlines in a bust environment

This is a global award winning company that offers a great place to work.  So if you are an experienced administrator, then please send you details to us asap 

If you don't hear back, unfortunately ,you have not been shortlisted on this occasion but please do keep an eye for further suitable roles and we would like to thank you for your application.