Secretary II - Primary Health Care (175492)
Job Details
Full Job Description
Req ID: 175492
Company: Nova Scotia
Health
Location: Northern Zone, Cumberland Regional
Health Care Centre
Department: PHC NZ STRAT-TURNKEY
EXPANSION Cumberlnd
Type of Employment: Permanent
Hourly FT (100% FTE) x 1 position(s)
Status: CUPE Admin Professionals Position
Posting Closing Date: 8-Mar-24
Nova Scotia
Health is the largest provider of health services in Nova Scotia, with
some specialized services also offered to clients throughout Atlantic
Canada. We’re on a mission to achieve excellence in health, healing
and learning through working together, which is reflected in the
hospitals, health centres and community-based programs we operate
across the province. Our passionate team of professionals provides a
variety of high-quality inpatient and outpatient services including
academic, tertiary, and quaternary care, as well as continuing care,
primary health care, public health, and mental health and addictions.
Join a diverse team of innovators, collaborators and creative thinkers
today.
Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out to see why more people from across the globe are moving here.
The secretary fulfills a crucial role as the link between provider/clinician and patient. The secretary’s ability to successfully complete a complex array of administrative and technical tasks relating to the job is critical to providing a high standard of care to our patient population.
In this role the secretary is
responsible for:
•Responding to patient inquiries face to face and
on the telephone.
•Identifying patient needs at first point of
contact and directing them to services as appropriate.
•Assisting
patients with the completion of forms and other
documents.
•Scheduling and management appointments including
office appointments, procedures, group appointments, multi-provider
appointments and specialist clinic appointments.
•Using internal
messaging, report generating and task management tools within
electronic patients record.
•Document management including
prioritization of documents for review, preparation of chart copies,
faxing, uploading of documents to patient health record, verifying
documents and disposition of records.
•Performing all aspects of
physician billing including; provincial billing (MSI), third party
billing, group billing, non-insured services billing, creating and
modify billing bundles and generating billing reports.
•Ordering
and distributing medical and office supplies and other equipment, as
required.
•Providing clerical support (e.g. agendas and minutes,
organizing meetings) for the team as required.
•Participate in
quality improvement and patient safety initiatives.
•Perform other
duties as assigned to ensure the efficient and effective operation of
the department.
We would love to hear from you if you have the following:
•Minimum of 1 year
experience in office administration required
•1-2 years'
experience in MSI billing processes preferred
•Extensive
experience in electronic communication (including but not limited to)
Microsoft Word, Access and Outlook required
•Demonstrated
competence in verbal and written communication and public relations
skills required
•Experience with electronic medical record Med
Access is preferred
•Experience working in a multi-disciplinary,
multi-provider family practice medical office preferred
•Knowledge
of medical terminology and Dictaphone transcription preferred
•An
equivalent combination of experience and training may be
considered
•Reliable transportation is required for work
assignment
•Competencies in other languages an asset, French preferred
Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.
- Permanent, Full-time position; 70 hours bi-weekly
- Shifts may include evenings, weekends and holidays.
$24.69 - $27.53 Hourly
Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.
Once You've Applied
Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.
This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.
Preferred candidates must be able to demonstrate proof of primary series of COVID -19 vaccine at time of hire.
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