Senior Business Analyst, IT
Job Details
permanent
Durham, North East, United Kingdom
Marken
16.03.2024
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Full Job Description
Description
Title:
Senior Business Analyst
Job Purpose:
The Senior
Business Analyst will work closely with multiple internal teams and
external customers to define and clarify project requirements. Working
with the internal project development teams, and external development
companies, the Analyst will develop requirements documentation, use
cases, user stories, workflows, wireframes and mockups to help clarify
and communicate requirements and solutions to the appropriate
development resources.
Main Duties and Responsibilities:
- Requirements Gathering: Collaborate with cross-functional teams to gather and document detailed business requirements, ensuring clarity and completeness.
- Technology Integration: Assess the feasibility of integrating AI/ML solutions into our business processes, including identifying potential use cases and benefits.
- Salesforce.com Expertise: Leverage your deep knowledge of the Salesforce.com platform to configure, customize, and optimize CRM solutions to meet business needs.
- Agile and Scrum: Play a pivotal role in Agile and Scrum project teams, facilitating sprint planning, backlog grooming, and retrospectives to ensure efficient project execution.
- Technical Liaison: Act as a bridge between non-technical stakeholders and technical engineering teams, translating business requirements into technical specifications. Assist in the development of data models and interface design specifications.
- Data Analysis: Analyze and interpret data to identify trends, patterns, and insights, helping the company make data-driven decisions.
- Continuous Improvement: Collaborate with internal and external customers to identify areas for process improvement and make recommendations to enhance system functionality and overall efficiency. Document current and future state processes.
- Documentation: Create and maintain comprehensive documentation, including user stories, system diagrams, and technical specifications.
- Testing and Quality Assurance: Collaborate with QA teams to define test cases and ensure the quality of deliverables.
- Facilitate collaborative system and data design sessions with the user community, technical architecture resources, and development resources.
Requirements:
- 5+ years IT business analysis experience of increasing project size and complexity. Strongly preferred experience within the life sciences and/or logistics and supply chain industry
- Bachelor's degree; specialization in IT or Management Information Systems (MIS) preferred
- Ability and desire to work in a fast pace, dynamic environment
- Strong Time Management, Organization, Execution, Written, Verbal and Communication Skills
- Ability to understand/dissect organizational culture and tailor communication and processes to successfully navigate the same
- Knowledge of AI/ML technologies and their practical applications
- Proficiency in Agile and Scrum methodologies, with experience in leading Agile teams - Familiarity with project management tools such as JIRA and Azure DevOps
- Experience working closely with technical engineering teams, understanding software development lifecycles
Marken is a
wholly owned subsidiary of UPS and is a critical part of UPS
Healthcare. Marken offers a state-of-the-art GMP-compliant depot
network and logistic hubs for clinical drug product storage and
distribution worldwide, and supports cell and gene therapy logistics
services from clinical to commercial, while maintaining the leading
position for Direct-to-Patient and Home Healthcare services,
biological sample shipments and biological kit production.
Moving Our World Forward by
Delivering What Matters.
EEO
and Veteran Employer