Senior Housing Management Services Officer

Full Job Description

One of our local authority clients are currently recruiting for a Senior Housing Management Services Officer. This is a temporary contract for 3 months with possible further extension based on budget and performance.

Main Purpose of Post/Job Summary

The successful post holder will take a leading role in the management of Anti-Social Behaviour and Domestic Abuse Case Work, working in conjunction with internal and external agencies to assess risk of victims of Domestic Abuse and implement safety measures and robust support package for victims. They will proactively support improvement by providing advice on national and local changes in anti-social Behaviour and domestic abuse policy and changes to statutory duty.

The role requires providing effective and efficient management of an ASB and domestic abuse caseload across the managed housing stock including Colne Park across a range of secure and non-secure occupation arrangements. The role holder will maximise all opportunities for support to vulnerable tenants as part of managing and mitigating the risks of tenancy failure and impacting positively on unacceptable behaviours. They will ensure that breaches of tenancy are appropriately and proportionately responded to in the Council's capacity as a responsible social landlord.

Duties and Responsibilities

• To undertake interviews and Risk Assessments with victims, their families where appropriate and perpetrators of abuse as needed, to analyse and evaluate information to provide a holistic assessment of risk and need.
• To assess and balance risk and protective factors within a legislative, best practice and policy framework.
• To communicate effectively with victims, their families where appropriate and perpetrators as needed, ensuring that their views are heard and recorded accurately
• To establish rapport and build a respectful, honest, and safe relationship with victims, their families where appropriate and perpetrators as needed
• Responsible for the effective management of an allocated caseload in line with the model of service and presenting level of risk.
• Undertake interviews and Risk Assessments with victims, their families where appropriate and perpetrators to provide a holistic assessment of risk and need.
• Establish rapport and build a respectful, honest and safe relationship with victims, their families where appropriate and perpetrators.
• To ensure assessments include views from other agencies as part of undertaking a holistic analysis of needs/risks of victims and perpetrators
• To ensure good communication and liaison with other agency professionals
• To make a contribution to the development and implementation of the Service Plan ensuring that the role and contribution of effective casework and risk management is reflected and understood.
• To positively engage in and understand the value of case work supervision, including the use of feedback and constructive challenge, to ensure that casework and tenancy risks are being effectively managed.

The above is a brief overview of the role, details and specification will be provided should you be successful. If interested in this position, please send your CV to Jahker Miah at Coyle Personnel Ltd.