Senior Knowledge Analyst - Technology, Media & Telecom

As a Senior Knowledge Analyst (SKA) In a Client Focused role within BCG's TMT Practice Area (telco sector) , you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized knowledge assets (products, tools, data, workshops, frameworks, surveys, domain-specific data, and related expertise, etc.). You will contribute on cases and proposals by contributing relevant analysis and insights and help case teams create strong impact for the client. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions.

As a Client Focused Senior Knowledge Analyst, you will support commercialization efforts for the topic/sector working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Knowledge Analyst, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise.

• Solving complex client problems through relevant analytical approaches and customized solutions in telecommunication sector
• Analysis and problem solving, with a high capacity for conceptual and strategic/end-to-end thinking
• Operating comfortably in a client-facing role, managing demanding internal and external clients in a positive, service-oriented way, building strong relationships and demonstrating adaptability to bring value to teams at all stages of business development and case wor k
• Working flexibly, in an ever changing and complex environment, bringing a curious and creative mindset, demonstrating an openness and drive for purposing new and innovative ideas, and being comfortable with ambiguity and navigating a fast-paced environmen t
• Managing and communicating with senior internal stakeholders as well as partner organizations and clients, to present and engage audiences effectively
• Working collaboratively and effectively with teams, proficient in agile ways of working
• Prioritizing workload including through transparent discussion with senior stakeholders, operating with autonomy to execute on the planned priorities
• Telling a structured, clear and visually engaging story and creating impactful intellectual property that will build on our knowledge base

• 1-2+ years of consulting / industry experience focusing on operational aspects within the telecommunications sector or other industries (e.g. Financial Institutions, Energy grids). Candidates with consulting experience preferred
• Candidates should have experience on operations transformation topics, Including, but not limited to, digital/ cost transformation, project management office/ project management, process optimization and other emerging topics
• In lieu of consulting experience, 2+ years minimum industry experience required
• Fluency in English
• Strong business acumen and problem-solving capabilities
• Strong written and verbal communication skills
• Outstanding interpersonal and communication skills to interact with internal and external stakeholders while working in a global collaborative team environment