Senior Manager- House Keeping & Waste

Full Job Description

JOB OVERVIEW

• Responsible for delivering the efficient and effective operational day to day Business Services performance, and standards as defined in the contractual agreement and service specification, whilst maximising service levels and financial performance through strong leadership and collaborative relationship management
• Accountable for company and site performance to ensure a best in class and flawless guest service
• Build strong collaborative relationships with Value Retail and stakeholders
• Working with the Strategic Account Director to build a centre of excellence for both Value Retail and the company.
• Industry leader in operational delivery and efficiency

WHAT WE ARE LOOKING FOR

• Experience and success in a senior facilities management role or similar service offering
• Ability to cover a variety of shifts across a 7-day week operation
• Ideally IOSH or equivalent
• A passion for excellent operational and guest experience with a drive to continually improve
• Experience of Microsoft Office products, in particular Excel, word, and PowerPoint
• Experience in writing strategic, tactical reports and proposals
• Experience of a retail and/or Shopping Centre environment
• Reliable, flexible, and discreet, displaying integrity always
• Solid organisational skills with the ability to coordinate multiple priorities and achieve tight deadline