Senior National Account Manager - Top 4 grocer

Full Job Description

About the Position

We have an excellent opportunity available for you to grow your career and make a difference at Kraft Heinz. The role is for the Senior National Account Manager within our UK Retail Sales Team, managing a Top 4 grocery account.

In brief, you will be responsible for;

• Full P&L ownership of one or several categories
• Delivery of top-line sales and profit targets within your category/customer
• Maintaining relationships and building long-term partnerships with internal and external stakeholders
• Implementation of Kraft Heinz innovation projects & execution of in-store activation

Key Components of the role

• Ensure delivery of the Kraft Heinz financial KPIs of sales, profit, availability and forecasting through a joint business plan and collaborative forecasting
• Management of the joint business plan or terms detailing specific objectives, strategies and tactics to deliver the defined business objectives
• Management of the business interface between Kraft Heinz and our customers in all aspects of the customer
• Devise and implement the customer promotional plan consistent with category guidelines including, the effective management of deals & allowances to maximize the return for Kraft Heinz and deliver the company targets
• The selling, negotiation and execution of all new products, concepts and commercial propositions
• Responsible for the forecasting of the accounts utilizing sales data and market intelligence, to provide the business with a timely and accurate financial forecast
• Lead internal forums to gain engagement for you customer on longer term plans and innovation pipeline to win with the customer
• Analysis of customer sales data to drive insight and recommendations to back the account plan
• Identify new areas for growth within multi format customer, developing plans which create new selling space opportunities

Qualifications

• Minimum Bachelor’s degree
• Proven experience in customer relationship management skills are needed, and able to demonstrate the ability and confidence to sell commercial propositions, together with sound negotiation skills
• Consistent track record of problem solving as an owner, taking on entrepreneurial challenges and simplifying the complex
• Commercial and financial awareness are required along with the judgement, and skill to identify, negate and take commercial decisions, often under pressure
• Interpersonal skills and high personal credibility is required to build relationships between external customers and internal functions to align both requirements and resolve issues (ability to communicate, present and influence)
• Successful record of delivering results and continually demonstrating a sense of urgency
• Strong customer centric focus to identify opportunities, build and translate activity into executable plans
• Highly organised individual with good planning skills and the ability to lead projects across different categories both internal and external via different departmental functions.
• Technical proficiencies in Microsoft Office Suite

What we offer you

• An ambitious employer; we want the best for you and your development;
• Ownership from Day 1; we take big bets on people through giving them big challenges;
• An accelerated career trajectory which few other companies can match;
• A competitive salary and above-market bonus structure;
• An environment to learn and develop in an ambitious and driven workplace;
• Always room for new ideas; if you have an excellent idea, let us know! We are obsessed with continually improving.

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes .