Senior Network Engineer

Full Job Description

Overview

Nephos Technologies is a specialist data services integrator, focused on helping organisations solve problems around data storage, data management and data security with integrated innovative solutions to high profile clients.

About the job

We have an exciting opportunity for an experienced network engineer to join and be an integral member of our team, to provide support and project assistance on enterprise scale infrastructure and systems delivered to clients, such as high-performance storage arrays, networking, and physical equipment across several Data Centers.

Role responsibilities

• Work as part of a team to support the delivery of customer networks, including systems monitoring, issue resolution, proactive maintenance, and improvement initiatives.
• Take ownership of Incident and Problem records, apply technical troubleshooting and problem-solving skills to methodically handle investigation activities, identify issues, restore services as quickly as possible and maintain up to date/accurate records
• Take ownership of Service and Project Requests to fulfil these whilst maintaining up to date/accurate records
• Manage Change records alongside issue resolution, infrastructure maintenance and improvement initiatives, whilst attending the weekly Change Advisory Board where needed
• Identify technology, network, security, or process improvements for standardisation, streamlining or automation opportunities where possible
• Work with other cross-functional teams within Nephos, such as Business Analysts, Solution Architects and Project Managers to help deliver end to end client onboarding activities and system solutions
• Create and maintain up to date standard processes in your area of expertise, to help build a culture for sharing information and developing others
• Participate in the on call 24/7 support rota to respond and manage Incidents accordingly, including root cause analysis

Experience/Skills

• CCNP or equivalent in Data Centre related networking
• 5+ years hands on experience managing large networks, including design, installation, configuration, upgrades and troubleshooting
• Experience of network technologies, including but not limited to Cisco and or Linux networking
• Strong knowledge of data center switching and routing design, including VXLAN and EVPN
• Strong demonstratable understanding of network routing protocols including BGP and OSPF
• Understanding of WAN/LAN, network monitoring, firewalls, both IPv4 and IPv6 etc
• Experience of using configuration management tools such as Ansible or other similar technologies
• Experience of network monitoring and logging tools such as Zabbix, Grafana or other similar technologies
• Demonstratable experience of Linux OS systems such as Centos or Ubuntu
• Experience of enterprise scale storage systems (file access protocols) – advantageous
• Experience of cloud platforms, such as AWS and/or Azure – advantageous
• Experience in automation technologies and programming languages – advantageous
• Strong customer centric attitude and interpersonal skills
• Excellent written and verbal communication skills
• Ability to manage multiple tasks efficiently and effectively
• Flexible, organised, and self-motivated
• Willingness and ability to drive to Data Centers in the South of England when required.
• Legally able to work in the UK

What we can offer

Your benefits include, but are not limited to:

• A competitive salary of up to £50K per annum depending on experience
• Holiday allowance starting at 25 days plus bank and public holidays, and the opportunity to buy and sell 5 days holiday
• Company laptop and mobile provided
• Car mileage allowance paid on Data Centre visits
• On call allowance and paid overtime
• Health insurance which includes annual dental and vision allowance
• Health assured (employee assistance programme) includes access to counselling service
• Travel support if over 100 miles away from the office!
• Hybrid working from day 1
• 3% yearly performance-related bonus
• 2 Social Impact days per year for volunteering
• Fun company and team social events once a month
• We love birthdays - receive a special gift!
• Enhanced Maternity, Paternity and Adoption leave
• Opportunity to work in the fastest growth area in the IT sales landscape – Data
• Personalised career road map and continuous development
• Recognition awards including employee of the month prize and annual awards awarding £4000 to spend on a holiday!