Senior Product Manager

Job Details

permanent
Nottingham, East Midlands, United Kingdom
UNiDAYS
23.04.2024
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Full Job Description

*this role is open to remote working within the UK. Successful candidates will be required to travel to their closest UNiDAYS campus (London or Nottingham) on occasion. The role in a nutshell

The Senior Product Manager, Engagement, will lead the Engagement team to encourage new and existing members to transact at a greater rate with UNiDAYS platforms. They will strive to fully understand customer problems, needs and opportunities and test hypotheses to determine optimal solutions, increasing the average frequency of user visits, the average frequency of discounts redeemed and the average revenue per user.

Day to day responsibilities 
  • Work with the Director of Product B2C to define the Engagement product strategy and vision
  • Break down silos and lead the decision making process in an efficient squad structure for the Engagement team, including relevant stakeholders from across the business e.g. UX, Engineering, Data, Commercial etc.
  • Work with the Engagement squad to define team OKRs, inline with company wide OKRs
  • Ensure the Experimentation Pipeline has prioritised the right hypotheses to test, in order to fail/build confidence fast, ahead of the development Build Pipeline
  • Include developers early in the creative process
  • Create best practice requirements for design briefs, developers, testers and automated tests
  • Ensure the team understand your vision, what is built is inline with your expectations and is optimised to solve the business problems/needs/opportunities
  • Work with Data to define specific success metrics for each A/B test and draw conclusions about next steps
What we need from you
  • Experience working on a major B2C mobile app
  • Strong research skills, competitor analysis and drawing conclusions from data
  • Extensive knowledge of Agile development best practices
  • Experience of user testing
  • Experience of A/B and or multivariate testing
  • A pragmatic approach to feature prioritisation and compromises between designs and technical capabilities 
  • Strong communication skills and experience reporting back to senior management
  • A data driven approach to development and prioritisation 
  • Passion for user centric, simple, intuitive and beautiful user experiences (reducing cognitive drain) 

Nice to haves:

  • Experience of gamification/reward schemes/dual core loops/the Octalysis framework
  • Experience of BDD and Gherkin
  • Worked on an international product
Perks

We've accomplished a lot since we started in 2011, but in many ways, this is just the beginning. This is the chance for you to get in on ground zero. An opportunity to make a difference within the business with global reach. We are the world’s largest Student Affinity Network, with over 22 million verified members in 115 markets including the US, UK, Germany, India, Canada and Australia. We work with 800 of the world’s biggest brands globally, taking their products and services into the hearts and minds of tomorrow’s professionals, delivering engagement, building affinity and sales. You’ll also be working for a Great Place to Work CertifiedTM company who have been recognised on the UK’s Best WorkplacesTM for Wellbeing and UK's Best Workplaces for Women 2022 list. To find out more about our workplace initiatives, see our UK exclusive case study with Great Place to Work and be sure to visit our profile for more information.

We offer a fast paced, fun & social working environment where you can truly make an impact. We believe that work should enhance and complement your life which is why we leave it up to you to decide where you work. You can choose to work from your assigned campus (either Nottingham or London) or from home, whatever works best for your individual needs. Your manager may request you attend team meet ups at your campus but other than that it is up to you! We work hard at UNiDAYS , but we also believe in fair compensation for hard work. That's why we're pleased to offer all employees full access to our comprehensive benefits package.

Our perks include:

  • 25 days holiday per year increasing with length of service, plus flexible bank holidays
  • Competitive salaries
  • 4pm finishes every Friday
  • Company bonus scheme
  • Company pension scheme
  • Private health insurance (Vitality)
  • Income protection policy
  • Life assurance policy
  • Employee Assistance Program
  • Enhanced parental leave pay
  • Core hours with flexibility around how/when you manage your time
  • Regular team building activities
  • The latest tech and hardware will be supplied from day one
  • Good Vibes Program: we know we’ve all had to adapt to new ways of working and UNiDAYS has always taken pride in the community we’ve created in the office but we’re just as committed to creating an innovative approach to fostering connections and improving engagement outside of the office! We want to boost your remote working experience so think virtual parties, pottery classes, wellness classes and guest speakers just to name a few!
  • Support for home working for all new team members. We will help assess your home set up and you can expense £150 towards any additional furniture you may need to be safe and comfortable when working from home
About our Product & Engineering team

The driving force behind this fantastic tech business are the talented Product and Engineering team, who work collaboratively to ensure that UNiDAYS stays one step ahead of the competition, with the ultimate goal of giving students the power to make every experience more valuable and rewarding.

The Product and Engineering teams at UNiDAYS are comprised of a bunch of passionate people who work in a fun, fast paced and social environment. Everyone is equal and encouraged to work with each other, whilst having the autonomy to solve problems in the best way they see fit.

The UNiDAYS tech team are passionate about the local Tech Community, hosting and sponsoring local meet ups and hack events. Career development is an important facet of the UNiDAYS tech experience.

Listen to the episode on The Diverse Podcast here:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. 

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