Senior Sales Administrator

Full Job Description

The role: Senior Sales Administrator
Location: Kettering - Office based
Salary: £27,000 - £29,000pa
Hours: Monday to Thursday 9am - 5.30pm and Friday 8.30am - 5pm. (37.5 hours per week)

The professional services team at SF Recruitment are currently recruiting for a Senior Sales Administrator.

Key resonsibilities

• Gain knowledge of the company's products, including the label products manufactured in-house.
• Deal with sales enquiries from existing customers and new prospects by understanding the requirement, offering advice on appropriate solutions and providing written quotations using the companies CRM system.
• Proactively follow up on all quotations sent in a reasonable time scale so that we have the best chance of securing the business.
• Plan and prioritise sales activities using the CRM system to its maximum capability.
• Where relevant, arrange customer site visits to build relationships and development additional business (mainly local companies).
• Process sales orders and raise purchase orders.
• Ensure the development of the contact database, ensuring all relevant fields are completed and that the quality of information continuously improves to assist with account management and targeted direct marketing.
• Ensure stock levels are maintained for stock items.
• Assist the Systems team with preparing quotations.
• Help train new members of staff.
• Log non-conformances when appropriate and ensure a good customer outcome.
• Backup the sales office manager when they are not on site.

The Candidate

• At least 3 years' experience in sales administration.
• Strong work ethic.
• Excellent verbal and written communication.
• A professional approach to dealing with customers.
• Ability to quickly learn about complex and technical / IT products.
• Ability to multi-task and work under pressure.
• Familiar with Microsoft office and a CRM system would be an advantage.
• Purchasing experience.
• Good spreadsheet skills.

If this sounds like the perfect opportunity for you, I would love to hear from you.