Senior Sales Administrator

Full Job Description

We are supporting a successful internet-based company, specialising in mobile computing and label printing systems in their search for a senior sales administrator. Full training will be provided and there are excellent prospects for advancement. Duties will include;

1. Gain knowledge of the company's products, including the label products manufactured in-house.
2. Deal with sales enquiries from existing customers and new prospects by understanding the requirement, offering advice on appropriate solutions and providing written quotations using the companies CRM system.
3. Proactively follow up on all quotations sent in a reasonable time scale so that we have the best chance of securing the business.
4. Plan and prioritise sales activities using the CRM system to its maximum capability.
5. Where relevant, arrange customer site visits to build relationships and development additional business (mainly local companies).
6. Process sales orders and raise purchase orders.
7. Ensure the development of the contact database, ensuring all relevant fields are completed and that the quality of information continuously improves to assist with account management and targeted direct marketing.
8. Ensure stock levels are maintained for stock items.
9. Assist the Systems team with preparing quotations.
10. Help train new members of staff.
11. Log non-conformances when appropriate and ensure a good customer outcome.
12. Backup the sales office manager when they are not on site.

Key skills include,

1. At least 3 years' experience in sales administration.
2. Strong work ethic.
3. Excellent verbal and written communication.
4. A professional approach to dealing with customers.
5. Ability to quickly learn about complex and technical / IT products.
6. Ability to multi-task and work under pressure.
7. Familiar with Microsoft office and a CRM system would be an advantage.
8. Purchasing experience.
9. Good excel skills.