Senior Sales Manager

Full Job Description

JKS Restaurants are looking for a talented and dedicated Senior Sales Manager to join our Sales and Events team. The successful Senior Sales Manager  will be approachable, personable and passionate about the London dining scene.

This is a fantastic opportunity for an experienced & proactive Sales Manager looking for an opportunity in an award winning, critically acclaimed group.

JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 6 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants.

The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi. Pubs include The Cadogan Arms and The George.

JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group.

As Senior Sales Manager, you will be an expert in driving revenue growth, cultivating strong client relationships, and implementing effective sales strategies. You will have experience in Business Development for both events and guest relations/reservations. Proactivity will be key, as well as possessing outstanding communication skills and a commitment to delivering exceptional customer experiences.

Key Responsibilities:

Sales Strategy and Planning

• Work closely with the brand founders to set the strategic priorities for the brands, identifying and establishing how to maximise opportunities to drive the business and create key consumer target groups by category and channel.
• Develop and execute comprehensive sales strategies to attain revenue targets and maximise profitability.
• Conduct in-depth analyses of market trends and competitor activities to identify growth opportunities.
• Collaborate with the operations team and senior management to set sales goals and objectives aligned with the overall business strategy.

Business Development

• Manage sales and business development to ensure maximisation of all revenue opportunities, from general footfall and delivery to group bookings, events, and exclusive hires.
• Proactively identify and actively pursue new business opportunities to expand our restaurant group's customer base.
• Cultivate and maintain strong relationships with key clients, partners, and industry stakeholders.
• Lead negotiations for major contracts and strategic partnerships.

Team Leadership

• Recruit, train, and manage a high-performing sales and events team.
• Provide effective leadership, guidance, and motivation to ensure the team consistently meets or exceeds sales targets.
• Conduct regular performance evaluations and implement strategies for continuous improvement.

Customer Experience

• Collaborate closely with the marketing team to ensure a seamless and positive customer experience from initial contact through post-sale support.
• Monitor customer feedback and spearhead improvements to enhance overall customer satisfaction.

Sales Analytics and Reporting

• Utilise data and analytics to assess sales performance, identify trends, and make data-driven decisions.
• Prepare regular reports for senior management, highlighting key performance indicators and sales metrics.

Budget Management

• Develop and meticulously manage the sales department budget, ensuring effective allocation of resources.
• Monitor expenses and proactively implement cost-saving measures where necessary.

Collaboration

• Foster collaboration and streamline communication between the sales team and other departments within the organisation.
• Work closely with the culinary and operations teams to ensure seamless alignment between sales initiatives and restaurant capabilities.

Market Research

• Stay abreast of industry trends and changes within the London restaurant market, providing valuable insights for strategic decision-making.
• Conduct thorough market research to identify new opportunities and potential challenges.

Contract Compliance

• Ensure compliance with all contractual agreements and commitments made during negotiations.
• Collaborate with legal resources to review and finalise contracts to protect the interests of the restaurant group.

Professional Development

• Stay current with evolving sales techniques and industry best practices.
• Encourage and facilitate continuous professional development within the sales team.

Stakeholder Communication

• Effectively communicate with stakeholders, including clients, partners, and internal teams, to ensure a unified approach and common understanding of sales strategies and goals.

Who are you?

• Commercially driven
• Strategic thinker with a results-oriented mindset
• Critical thinker, strategic acumen, and market insight
• Excellent negotiation and communication skills
• Previous experience leading and mentoring a sales team
• Proven ability to manage teams in a fast-moving, multi-layered business
• In-depth understanding of the London restaurant market with an extensive black book of contacts
• Bachelor's or Master’s degree in Business, Marketing, or a related field is a plus

Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.

We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:

Treat Yourself

• Up to 50% off dining across JKS Restaurants
• Retail & Takeaway Discounts
• Code App Membership
• Perkbox - access to tons of retail discounts and our wellbeing hub

Look After Yourself

• Discounted Gym Membership
• Company Donations for your involvement with Charities
• Employee Assistance Program
• Access to Financial Advice
• Wedding Gift & New-born Care Package - Celebrating your big occasions

Progress Yourself

• Access to our fantastic L&D Calendar
• A personalised learning & development plan to develop your skills and knowledge
• Career progression with a fast-growing, critically acclaimed restaurant group.

Be Yourself

• Additional holiday for every year with us (rising to 33 days)
• Employee referral scheme - paying up to £600 per referral
• Staff parties & long service awards