Senior Solution Architect

Full Job Description

Overview

Senior Solution Architect takes ownership of a solution within an implementation project and architects software solutions that solve the customer’s business problem and generate maximum value for the customer.  The role holder may work on multiple programs/projects simultaneously within one industry, and/or may work on multiple applications within the TMS application set (Transportation Manager, Transportation Modeler, and Transportation Planner).  A Senior Solution Architect provides leadership and direction to the on-site implementation team on the design and execution of the solution and definition of business process workflows that accompany the solution.

Team members are positively encouraged to enhance their skills, including the wide range of products within the Supply chain Execution (SCE) portfolio including Warehouse Management, Labour Management and Strategic Modelling along with the growing use of machine learning within the entire product range. Role holders should have exposure and proven experience in the delivery of Transportation products.

Responsibilities

• Understands how the Blue Yonder transportation solutions can be configured and delivered to best facilitate customer business processes.
• Serves in a supporting functional role while attending and contributing to key meetings between the Blue Yonder project stakeholders, customer stakeholders, and corresponding leadership teams.
• Works with Project Manager in planning efforts, creates detailed tasks and estimates in overall project plan.
• Recognises and highlights incremental revenue opportunities with existing customers / projects.
• Provides advice to customers regarding industry best practices and process methodology.
• Leads business process analysis through design phase of the project that leads to writing solution design / functional specifications.
• Demonstrates and facilitates integration discussions of product functionality and product architecture (i.e., shows data and process flow from one BY module to another).
• Leads team in development of functional specifications for implementation, modifications, interfaces, reports, and screens that meet the customer’s business objectives and are of sound design.
• Takes charge of more complex or more demanding customer engagements; takes on responsibility for projects where secondary products are also implemented which add to the degree of functional, technical and project complexity
• Ensures smooth and efficient implementation and integration between technical and functional system requirements by providing guidance and support throughout the implementation life cycle.
• Communicates gaps in applications capabilities to Product Marketing and Product Development.
• Develops and validates test plans, test scripts to ensure Blue Yonder software consistently meets the customer’s business objectives, in keeping with agreed acceptance criteria.
• Creates and modifies procedural and system documentation throughout the project.
• Verifies and proves that the system provides the required business functions and maintains data integrity.
• Communicates and/or supports communication of the business cases to Product Management and Product Development Departments regarding specific trends for future product functionality and enhancements.
• Is aware of trends and developments to best practice within the area of specialism.
• Prepares and delivers presentations for users, management, and executive level audiences.
• Ensures knowledge transfer is conducted with key customer project team.
• Maintains up to date knowledge about Blue Yonder as a business and an up-to-date knowledge about competitor software.
• Provides input into pre-sales activities (demonstrations, documentation support, meetings).

Qualifications

• Excellent knowledge of Supply Chain processes around Transportation Management.
• Strong knowledge and hands-on experience in using, implementing, or supporting TMS applications (e.g., Red Prairie, i2, or advanced TMS applications from other vendors)
• Strong knowledge of what can be delivered with configuration and what is customisation, understands the level of complexity, within their area of specialisation.
• Process mapping ability.
• Able to design functional solutions and business processes for large or complex customers.
• Proven ability to identify business improvement opportunities and propose relevant solutions.
• Basic SQL and understanding of programming concepts (not all product suites). 
• Detailed understanding of cloud concepts.
• Experience contributing to sales/pre-sales activities and engagement with Product development.
• Solid project management abilities (certification highly preferred) and mentoring.
• Ability to travel extensively across EMEA as required (potentially up to 75%).
• Business level fluency in English, both spoken and written is mandatory.
• Business level fluency in French/ German / Italian.
• Long-term right to live and work in the European Union.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

Diversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.