Senior housing Management Services Officer (ASB & DA)
Job Details
Full Job Description
Senior housing Management Services Officer (ASB & DA)
Uxbridge
I am recruiting
for a local authority who is looking for someone to lead on prevention
and intervention to help residents sustain their tenancies. You will
work with internal and external stakeholders to contribute directly to
the councils vision to keep communities safe.
J ob Role
To take a
leading role in the management of Anti-Social Behaviour and Domestic
Abuse Case Work, working in conjunction with internal and external
agencies to assess risk of victims of Domestic Abuse and implement
safety measures and robust support package for
victims.
Proactively support improvement by providing advice on
national and local changes in anti-social Behaviour and domestic abuse
policy and changes to statutory duty.
Provide effective and
efficient management of an ASB and domestic abuse caseload across the
managed housing stock including Colne Park across a range of secure
and non-secure occupation arrangements.
Maximise all
opportunities for support to vulnerable tenants as part of managing
and mitigating the risks of tenancy failure and impacting positively
on unacceptable behaviours.
Ensuring that breaches of tenancy
are appropriately and proportionately responded to in the Council's
capacity as a responsible social landlord.
Key Duties
Responsible for the
effective management of an allocated caseload in line with the model
of service and presenting level of risk.
Provision of high
quality short- and longer-term complex and High Risk case work
management associated with vulnerable perpetrators of anti-social
behaviour.
Ensure the ongoing assessment and management of risk
to prevent and mitigate the potential for harm to any
resident.
Work with appropriate services to ensure unmet needs
are recognised, assessed and met to provide the most appropriate
response to presenting behaviours.
Deliver tailored and
innovative interventions and support which overcome presenting
barriers to engagement, achieve resolution of tenancy breaches and
secure long term tenancy sustainment.
Develop and maintain a
mature, comprehensive and effective partnership network which can be
drawn upon to address presenting needs and casework issues.
To
make a contribution to the development and implementation of the
Service Plan ensuring that the role and contribution of effective
casework and risk management is reflected and understood.
To
positively engage in and understand the value of case work
supervision, including the use of feedback and constructive challenge,
to ensure that casework and tenancy risks are being effectively
managed.