Service Administrator

Full Job Description

Recruitment Solutions are currently working with one of the nations leading Waste Management companies. Due to continued & massive growth, we are looking for a service administrator to join the busy team on a permanent basis.

Key Responsibilities:

• Contact customers if there has been a missed collection with reasons & confirm rescheduled day
• Minimise the number of invoice queries and investigate any credit requests made by customers
• Inputting of data onto the bespoke CRM / database
• Conduct end of month checks to ensure invoicing runs smoothly
• Resolve any customer missed collections in a calm manner
• Self manage emails & workload

Candidate Expectations:

• Strong administration skills
• Competent in the use of all Microsoft applications (outlook & excel mainly)
• Excellent customer service, not afraid to make phone calls
• Able to deal with difficult situations whilst resolving the issue at the same time
• Must be a team player willing to help the rest of the team
• Able to work on your own initiative

Working Days, Hours & Salary:

• Monday - Friday
• 08:30 - 17:00
• 12.00 per hour

If you're interested in this role please click on "Apply " or call Recruitment Solutions on(phone number removed)