Service Advisor - Automotive

Full Job Description

Newstaff Employment Services is recruiting for an experienced Service Advisor on behalf of our client based in Kings Langley, Herts. Previous experience working as a Service Advisor in a dealership is required. Main tasks:

• Book in machines & vehicles, ensuring appointments are convenient for the customer and the company and are in line with workshop capacity.
• Produce accurate job cards, invoices and related customer information, providing relevant information to both the workshop and customers.
• Liaise with the parts department to ensure parts availability, keeping customers informed.
• Inform customers on the progress of each job, ensuring authority for any additional work before this is completed.
• What we’re looking for:

• As you will be working closely with the Service Team and the relevant manufacturers some technical knowledge would be an advantage
• Strong administrative experience is essential
• Ability to work well under pressure, handle conflicting demands, identify priorities and schedule work appropriately
• A friendly but professional manner and able to demonstrate integrity, discretion and objectivity
• Able to maintain strong working relationships with colleagues, the customer base and the manufacturers.  

Hours: Monday to Friday full time office hours and some Saturdays mornings 8 am to 12 noon

Salary: £25,000 pa to £26,000 pa + Company Pension + Benefits

Interested? Please call Anne Marie on (phone number removed) or email CV to (url removed)