Service Contracts Administrator
Job Details
Full Job Description
Job Title: Service Contracts Administrator
Salary: Circa
£33,000
Location: Luton
Contract: Permanent, Full Time
Hours: 37.5 hours per week - Monday to Friday 9:30am - 6:30pm
COMPANY
An exciting opportunity to work for an
established and reputable business within their Service Department,
this is a fast paced and varied role which offers excellent long term
career progression opportunities.
The successful candidate
will have proven experience within administration, works well on own
initiative and excellent attention to detail.
SKILLS
REQUIRED
·Experience within an administrator-based role.
·Competent with MS Packages.
·Excellent communication skills
and good attention to detail.
·Self-driven and works well on own
initiative.
·Excellent customer service skills.
RESPONSIBILITIES
·Manage and build relationships with a
portfolio of 10 to 15 key customer accounts.
·Providing quotes and
writing contracts and submitting new contracts on the CRM system.
·Ensure stakeholders understand and comply with the contract
terms.
·Prepare and update service contracts in line with agreed
terms.
·Manage incoming requests and arrange dispatch of technical
engineers to client sites.
·Prepare and submit invoices to
clients.
·Process engineer call outs on the CRM system, review
documentation and chase any outstanding paperwork.
·Ensure all
records and systems are kept up to date with client information.
ADDITIONAL INFORMATION
·Holiday allowance: 25 days + bank
holidays
·Annual Bonus scheme £3,000+
·Pension contribution
·Death in service cover (x6 Basic Salary)
·Private health
insurance
·Group income protection scheme
·Career progression
opportunities
·Hybrid working (Currently Friday WFH)
Thank you for your interest in this vacancy, which is being
advertised by Smart10 Recruitment Group, who are acting as an
employment agency / business. Your application will be considered in
competition with others, and we will contact you within 3 working days
if you have been shortlisted.
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