Service Delivery Project Manager
Job Details
Full Job Description
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:
- Discovery , offering AI-driven search and merchandising
- Content , offering a headless CMS
- Engagement , offering a leading CDP and marketing automation solutions
Together,
these solutions combine the power of unified customer and product data
with the speed and scale of AI optimization, enabling revenue-driving
digital commerce experiences that convert on any channel and every
journey. Bloomreach serves over 850 global brands including
Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer.
Bloomreach recently raised $175 million in a Series F funding round,
bringing its total valuation to $2.2 billion. The investment was led
by Goldman Sachs Asset Management with participation from Bain Capital
Ventures and Sixth Street Growth. For more information, visit A great deal of freedom and
trust. At Bloomreach we don’t clock in and out, and we have neither
corporate rules nor long approval processes. This freedom goes hand in
hand with responsibility. We are interested in results from day one.
We have defined our 5 values and the 10
underlying key behaviors that we strongly believe in. We can only
succeed if everyone lives these behaviors day to day. We've embedded
them in our processes like recruitment, onboarding, feedback, personal
development, performance review and internal communication. We believe in flexible working hours to accommodate your
working style. We work remote-first with several
Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the
company and get excited about what's ahead. The Bloomreach Glassdoor page
elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably
page Culture score is even higher at 4.9/5 We have a People
Development Program -- participating in personal development workshops
on various topics run by experts from inside the company. We are
continuously developing & updating competency maps for select
functions. Our managers are strongly
encouraged to participate in the Leader Development Program to develop
in the areas we consider essential for any leader. The program
includes regular comprehensive feedback, consultations with a coach
and follow-up check-ins. Bloomreachers utilize the
$1,500 professional education budget on an annual basis to purchase
education products (books, courses, certifications, etc.)* The Employee Assistance
Program -- with counselors -- is available for non-work-related
challenges.* Subscription to Calm - sleep and
meditation app.* We organize ‘DisConnect’ days
where Bloomreachers globally enjoy one additional day off each
quarter, allowing us to unwind together and focus on activities away
from the screen with our loved ones. We facilitate
sports, yoga, and meditation opportunities for each other. Restricted Stock Units or Stock Options are granted depending on a
team member’s role, seniority, and location.* Everyone gets to participate in the company's success through the
company performance bonus.* We offer an employee
referral bonus of up to $3,000 paid out immediately after the new hire
starts. We reward & celebrate work anniversaries --
Bloomversaries!* (*Subject to employment
type. Interns are exempt from marked benefits, usually for the first 6
months.) Excited? Join us and transform the
future of commerce experiences! If this position
doesn't suit you, but you know someone who might be a great fit, share
it - we will be very grateful! Any unsolicited
resumes/candidate profiles submitted through our website or to
personal email accounts of employees of Bloomreach are considered
property of Bloomreach and are not subject to payment of agency fees.
#LI-Remote
What
you'll do:
What you'll bring:
Nice to haves:
Personal Development:
Well-being:
Compensation:
Service Delivery Project Manager
Bloomreach
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