Service Manager - Chesterfield
Job Details
Full Job Description
Service Manager
Salary: £31,164
Location:
Chesterfield
Hours: 37.5 hours
Are you looking for a new role that will give you
variety and a sense of achievement?
We are seeking a
dedicated and experienced Service Manager for our Supported Living
Service catering to individuals with Learning Disabilities (LD). This
pivotal role involves overseeing the daily operations, ensuring
high-quality care provision, and fostering a supportive environment
for both residents and staff. The Service Manager will play a crucial
role in promoting independence, well-being, and community integration
for individuals with LD.
Responsibilities
Operational Management:
Efficiently manage all aspects of the Supported Living Service,
including staffing, budgeting, and resource allocation to ensure the
smooth running of operations.
Quality Assurance: Maintain and enhance the quality of care provided, adhering to regulatory standards, policies, and procedures. Conduct regular assessments, audits, and evaluations to identify areas for improvement.
Staff Leadership and Development: Lead, motivate, and support a multidisciplinary team of support workers, ensuring they are well-trained, competent, and equipped to deliver person-centered care. Provide coaching, supervision, and performance feedback.
Person-Centered Support: Ensure that support plans are tailored to individual needs, preferences, and goals, promoting independence, choice, and dignity for residents. Foster a culture of empowerment and inclusion.
Risk Management: Proactively identify and mitigate potential risks to the well-being and safety of residents and staff. Implement robust safeguarding procedures and crisis management protocols.
Stakeholder Engagement: Build positive relationships with residents, their families, advocates, and external agencies to promote collaborative care planning, advocacy, and community integration. Act as a liaison between the service and external stakeholders.
Continuous Improvement: Drive innovation and continuous improvement initiatives within the service, exploring new approaches, technologies, and best practices in LD care. Champion a culture of learning, reflection, and adaptation.
Documentation
and Compliance: Ensure accurate and timely record-keeping,
documentation, and reporting in accordance with regulatory
requirements and organisational standards.
Requirements
Strong supervisory skills with
the ability to support and develop a team
Be qualified to a
minimum standard of Level 2 in Health and Social Care
Ideally
you will have previous experience in a Supported Living or Residential
service
Experience of working with adults with Learning
Disabilities or Mental Health conditions is preferable
Be
willing to undertake further training or development (Health and
Social Care Level 3 or 4 and Diploma in Management Level 5 if
applicable)
Ability to work effectively in a fast paced,
demanding role
Interview Process
1st Stage - Shortlisting & Pre-Screening
In the first stage I will review your CV. Should you
be successful, I will invite you for a telephone call. We will have a
telephone conversation to discuss your right to work, work history,
and suitability for the role.
2nd
Stage - Formal Interview
In this stage, you will have
a formal interview with the hiring manager.
All
applications must be accompanied with an up-to-date CV. If successful,
you will be required to have a current DBS on the update service,
eligibility of right to work, and your start date will be subject to
sufficient references.
If you want to
help make a difference to service users and also your career, click
apply now! For more information, call 0121 480 8217 and ask for Samuel
Service Manager - Chesterfield
Brook Street Social Care
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