Service Manager - (Complex Learning Disability, Autism and Preparing for Adulthood)

Full Job Description

Service Manager - (Complex Learning Disability, Autism and Preparing for Adulthood).

Liverpool City Council

Contract 35 hours per week

£41 per hour

We are currently recruiting to Service Manager (Complex Learning Disability, Autism and Preparing for Adulthood).

This is an exciting time for Adult Social Care in Liverpool, as we transform service delivery and introduce new and innovative ways of working.

We are ambitious in our approach and will meet our statutory responsibilities in a strength based, person centred way, putting the person at the centre of everything that we do. Vital to this ambition will be our leadership team who will drive this transformational approach, embed new ways of working and deliver our ambition.

The successful candidates will be highly skilled and experienced individuals who have extensive knowledge of the statutory requirements across Adult Social Care. As a leader you will be highly motivated, supportive and able to work autonomously within the national legislative framework and governance arrangements of Liverpool City Council. You will manage complex budgets, lead on performance management, continuous improvement and embed a culture of high-quality services that provide the best outcomes for people.

You will also need to be resilient and have the ability to manage complex change and innovation programmes, whilst maintaining service delivery and quality standards. At all times, you will need to remain person focused and deliver an approach with the person at the centre of service delivery.

You will champion the values and behaviours expected of all Liverpool City Council employees and will motivate and develop your team. Key responsibilities include: Provide strategic and operational direction to the Adult Social Care functions contributing to the Council’s Corporate Plan priorities and values for Liverpool City Council.

Delivery of high-level advice, guidance and support in a specialist area which positively influences, either directly or indirectly, the trust and confidence of the community and the people that we support. Lead adult social care service delivery, improving outcomes for people in Liverpool by raising standards and quality of practice and service performance in line with Council’s policies, Government guidance and relevant legislations.

Pursue best practice and value for money within the Service through the establishment of effective systems of governance and accountability, target setting, performance management and procurement.

Ensure that the service adheres to a preventative model of provision, rooted in a strengths-based approach to all interactions with the public, maximise the use of community assets in assessments and support planning.

Develop and implement the Adult Social Care Strategy within available resources and maximising value for money in collaboration within and across the departments.

Experience

Essential

• Demonstrated operational service delivery management expertise (I,A,P)

• Experience of budget management (I,A,P)

• Experience in developing, implementing strategies and programmes including the development of business and delivery plans (A,I)

• Demonstrable track record of change management leading to improved outcomes (A,I)

• Demonstrable experience in working within a complex set of multi-agency partnerships (A,I)

Desirable

• Experience in process analysis and creation of new processes

• Strong interpersonal and relationship management skills

• Experience of problem solving / conflict resolution

Skills/Abilities

Essential

• Ability to meet strict deadlines and working under pressure (I,A)

• Ability to deal with difficult situations and challenging existing practices (I,A)

• Highly developed communication skills (oral, written and presentation) (I,A,P)

• Demonstrable professional approach and positive attitude, with problem solving skills (I,A,P)

• Demonstrable financial management skills (I,A)

• Able to manage and motivate an effective team, empowering others, encouraging accountability, including target setting and staff development to meet targets (I,A)

• Fully conversant with the requirements of relevant legislations governing adult social care (I,A)

• Treating people with dignity and respect, encouraging honesty, trust and respect in relationships with others (I,A)

Desirable

• Ability to articulate complex issues simply and communicate effectively

• Excellent negotiating and influencing skills

• Good organisational skills, ability to prioritise and meet deadlines

Contact: (url removed) / (phone number removed)

Why work with We do Social Work?

• New ‘Faster Pay’ service getting you paid more quickly
• Twice weekly payroll
• Free DBS and compliance service
• Your own dedicated friendly consultant with extensive social work knowledge
• Access to a wide selection of social work positions across the UK

Refer a friend

“Refer a Friend” bonus – get £250 for each social worker you refer who we successfully place*

“Find your own job” bonus – get £250 for bringing your own position to us*

We Do Social Work is an equal opportunities employer and is acting as an Employment Business in relation to this vacancy. 

Terms and conditions apply to our bonus schemes*