Shop Manager

Full Job Description

We currently have a fantastic opportunity for an innovative Shop Manager, who is looking to make their mark in a high profile store in Street, Somerset. You will join us working 37.5 hours per week on a rota basis (to include weekends) and in return you will receive a salary of up to £24,648 per annum plus excellent benefits.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time.

Responsibilities of our Shop Manager:

As a Shop Manager you will combine commercial acumen with creativity, leading a team of employees and volunteers to deliver the highest standards of customer service and presentation in order to maximise income for cat welfare. This is an exciting opportunity to manage a successful store, market and promote the store within the community and build an exceptional team that are committed to raising funds to support cats and kittens in our care.

What we’re looking for in our Shop Manager:

Previous retail and people management experience

A strong communicator with excellent organisational skills

A highly self-motivated, positive and resilient individual

The ability to build and maintain positive working relationships with a variety of people

Strong knowledge of the issues relating to recruiting and retaining volunteers

Experience of working to targets and KPIs within a retail environment is essential

What we can offer you:

salary of up to £24,648 per annum

generous annual leave entitlement

contribution pension scheme

life assurance scheme

range of health benefits including private healthcare

Employee Assistance Programme

and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Join us as our Shop Manager and know you are helping to make a real difference to cats and kittens across the UK!

Closing date: 21st May

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey