Site Manager (Planned Works - Kitchens)

Due to the expansion of the planned programme of Kitchen refurbishments at Paradigm, this new role has been created to assist in the supervision of the Technicians carrying out the installations. The role will be predominantly site-based with occasional attendance to the Head office in High Wycombe for meetings with the planned works manager. You will be responsible for overseeing a team of approximately 8 -10 Direct labour kitchen fitters and Subcontractors to ensure safe working, high-quality installs and customer satisfaction are delivered in line with SLAs and budget. There will be a requirement to use various Microsoft packages from time to time.  

About you 

We are looking for someone with a passion for excellent service with significant experience in maintenance and construction to join the team. With this in mind, a relevant City & Guilds or NVQ and a sound knowledge of relevant legislation, Codes of Practice, building regulations and health and safety is required.   
A full, valid manual driving licence and computer literacy are also essential.   

Our ideal candidate has some prior experience in social housing and has a demonstrable history of working in operational customer-facing roles.  

What you'll do day-day

Assist with and help oversee the Planned Works Kitchen team works streams, ensuring works are carried out efficiently and in line with Paradigm’s standards. Monitor technician’s productivity and job completion rates and work alongside the Investment Admin team to make changes where necessary to the allocation of work. Keep the workstack to a minimum and escalate any issues to the Planned Works Manager of Kitchen & Bathroom. Carry out regular site inspections to maintain high profile quality work at speed. 

This a great opportunity to join a high-performing and specialist team at a time when you can have a real and personal impact on the future success of our business. 

Currently, our areas of operation cover: Buckinghamshire, Berkshire, Oxfordshire, Cambridgeshire, Bedfordshire, Hertfordshire and some London boroughs
Where we work – Paradigm Housing  (Map of our areas of operations) 

Further information

For the full job description and person specification for the role please see the attachment at the bottom of this page. Should you have any queries about this vacancy please email   and we will respond as soon as possible.

As part of our application process, we ask for a covering statement and CV so we can assess your application against our essential and desired criteria as set out in the job description and person specification. Please include in your covering statement how you meet the criteria so we can see how well you match our requirements and give your application the consideration it deserves.

Thank you for your interest in Paradigm Housing Group thus far.

Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified.

We are Paradigm Housing Group. 

We manage more than 17,000 homes across the South East.

We know that house prices in the areas where we work are high, both to buy and rent. We want to help more people have a safe and sustainable home that they can afford.

As a charity, the money we make goes into building new homes and providing an excellent service for residents.

We are a Best Companies two-star accredited organisation in recognition of our high employee engagement and commitment to creating an inclusive workplace where everyone is free to be themselves and feel like they belong. We are clearly focused on the delivery of our five-year corporate plan with ambitious and challenging objectives including delivering one of the sector’s largest digital transformation programmes, improving our environment and sustainability targets and delivering more quality homes to people who need them.