Sleep-in

Full Job Description

• To deal with all enquiries from patients in an empathetic and effective manner within company agreed timescales
  
• To become a professional in this specialist field and share your knowledge with your peers
  
• To analyse compliance data to determine the level of compliance of patients and to ensure non-complaint patients are contacted and encouraged to use their therapy to maximise benefits to them
  
• Be flexible with initial training requirements and shift patterns
  
• Provide first line support to all patients requiring assistance whilst ensuring that all patients are receiving optimal therapy for their sleep disordered breathing
  
• Work closely with the clinicians within our partner sleep clinics and support them with questions
  
• Act as an ambassador for this service with all colleagues
  
• Liaise with patients as and when required through E-Mail, telephone, video conference, letter and SMS
  
• Report received complaints, observed non-conformities and potential non-conformities
  

Mandatory vaccines in care homes have been approved and are now a requirement. To be considered for this position applicants must be fully vaccinated  against COVID-19.

Mandatory vaccines for supported living  have now been approved and will become a requirement from 1st   April 2022. If successful, applicants will need to evidence their first and second COVID-19 vaccinations as part of our compliance process.