Social Media Advisor - Customer Service

Full Job Description

Social Media Advisor - Customer Support
Full time hours
Leeds City Centre

We are pleased to be working with a well known supermarket client in Leeds City Centre, this is a fantastic role if you have previous customer service experience and want to work for a rewarding business.  

This role is an ongoing temporary role initially with the potential to go permanent for the right person. You’ll be paid weekly whilst on the temporary assignment. 

What you’ll be doing - 

Responding to customer service queries across various social media platforms
Investigate any customer issues raised efficiently and to a high standard
Make sure company policies and procedures are followed 
Provide excellent customer service and always aim to provide the best customer experience
What we’re looking for -

Previous experience within a customer service role
Strong IT and typing skills as you’ll be writing responses to customers
Confident working in a busy environment
Works well as part of a team
Hardworking and adaptable to changes
Salary - 

£11.44 per hour paid weekly
Hours of work - 

Full time hours, working 37.5 days per week
Flexibility across Monday to Sunday is required
We’re looking for candidates who are immediately available to start in this role, interviews are taking place so submit your application and we’ll be in touch!

Spring Resourcing Solutions is an equal opportunity employer