Store Manager - Westfield, Shepherds Bush

Store Manager - Westfield 

Salary £31,000, plus uncapped commission and quarterly bonus

.We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to change and revolutionise this industry. The way we do this is by our 3 pillars which form our brand DNA. Education, Personalisation, and Human Touch. Do you dream of being part of this industry changing movement? If so, we are looking for inspirational top talent to be part of something special

Do you want to be part of our tribe? ……. Keep reading!

The Store Manager has the mandate to drive business growth through identifying and implementing strategies that build activity and sales growth, while ensuring quality and standard of the operation is in keeping with the guidelines set forth by Dermalogica, our corporate management and all policy and procedures. 

The responsibilities of the Store Manager…. Could this be you?

• Perform all treatments, face mapping, Skin Solver and skin bar procedures regularly.
• Consistently achieve above average retail sales figures by performing an effective Face Mapping and Skin Solver procedure at skin bar.
• Supervises the location staff to ensure the team are punctual, achieving daily concept targets and resolving daily staff challenges.
• Complete daily operating procedures as required; - opening and closing procedures, operate the till, confident with all stock procedures, retail products confidently, keep retail shelves stocked.
• Oversee staff rota, accommodate annual leave and manage sickness.
• Conduct Mentoring sessions with individual staff members on a regular basis and ensure each staff member is progressing and developing within their role.
• Grow the business and seek opportunities for further development.

Do you have the below skills?

• You will already have the education that Dermalogica can then build on and develop further. This will be in the form of an equivalent Level 3 in Beauty Therapy with Facial Electricals. This is an absolute ESSENTIAL so that we can ensure that the standards of our therapists are consistent.
• Level 4 Beauty Therapy qualification, which must include Microneedling and Chemical Peels. If you do not hold the Level 4 qualification, then Dermalogica will fund this as part of your development, as it will be a fundamental part of the role. This training is worth £3,200.
• You will have at least 2-year management experience, ideally within a retail environment.
• You will be an outgoing, creative thinker who can create theatre at the counter to really inspire and draw our customers to us. 
• You will have a passion for skin health like no other brand has ever seen. You will use this passion to inspire others. 

What is in it for you?

• Private Health Care with AXA PP and Medicash
• Life insurance with Yulife which includes – Smart Health a 24-hour GP access and Yumatter an Employee Assistance Programme
• A 5% pension contribution from the company as well as access to a pension’s advisor.
• Your Birthday off work!
• 25 days annual leave plus 3 days bank holiday
• 5 paid sick days per year
• £70 monthly product allocation
• Access to new product innovation before they hit the shelves so that you can experience the products first-hand
• 30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Ren, Murad and Kate Somerville
• Access to Unilever Discounts, an online shopping website discounts on multiple high street brands
• The opportunity for growth and progression, we really invest in your personal development through our Learning and development platforms.

**Please note that candidates must have finished their NVQ 3 or 4 Beauty Therapy qualification, or equivalent at the time of application and must be able to provide a certificate at interview.