Supervisor HIM / Health Info Mgmt
Job Details
Full Job Description
Work where every moment matters.
Every day, over
37,000 Hartford HealthCare colleagues come to work with one thing in
common: Pride in what we do, knowing every moment matters here. We
invite you to become part of Connecticut’s most comprehensive
healthcare network.
The creation of the HHC System Support
Office recognizes the work of a large and growing group of employees
whose responsibilities are continually evolving so that we and our
departments now work on behalf of the system as a whole, rather than a
single member organization.
With the creation of our new umbrella
organization we now have our own identity with a unique payroll,
benefits, performance management system, service recognition programs
and other common practices across the system.
Position Summary:
Under the supervision of the Health Information Management (HIM) Site Manager follows up on all activities of the local HIM department. Supervise and maintains the daily activities of Regional operations; which includes process and workflows, quality assurance and improvement initiatives, and supervision and competency of staff. Teach and educate staff on new systems and monitor for same. Local operations may include, release of information, scanning records and transcription services, analysis of record completion, and birth registry.
Position Responsibilities:
Key Areas of
Responsibility
1. Allocate work
assignments to staff for each respective job function within HIM.
Coordinate daily work plan with HIM Site Manager and staff to ensure
timely processing of work; Communicates goals and objectives and
effectively directs team to achieve desired outcomes; Manages
workflows to ensure maximum productivity and quality standards.
2. Creates a supportive and positive environment
for staff, promoting motivation, teamwork and high performance levels;
Establishes performance expectations of staff, coaches, develops and
mentors by evaluating performance; Schedules and conducts regular
individual and team meetings for the purpose of disseminating
information, performance feedback and development.
3. Performs Quality Assurance checks of work performed by ROI,
Scanning, Analysis and Birth Registry; Monitors medical record
documentation quality and escalates issues appropriately; Performs
routine and ad HOC analyses, audits, reporting, and workflow studies
to ensure HIM operations optimization. Analyzes and reports findings
internally and externally to departments to ensure all HHC guidelines
are followed appropriately.
4. Completes
monthly reports as needed or requested by HIM Site Manager.
5. Collaborate with HIM Site Manager to create or
revise standard work practices for all aspects of HIM Operations on an
as needed basis; Provides support to team projects and participates
intra-departmental projects, Leads or serves on recurring workgroups,
special project and leadership meetings
6.
Monitors and approves paid time off requests and time cards.
7. Performs other duties as assigned.
Working Relationships
·
Job Title of Individual(s)
Reports To: HIM Site Manager
·
# Workers Responsible
For
o # Direct Reports:
5-10
· Nature of Supervision:
Day to day supervision of HIM staff and stand work within their region
and facilities.
· Internal: Direct
supervision of HIM staff. Strong working relationships with medical
staff, unit and program managers, quality management, risk management,
and leadership team.
· External: Strong working relationships with external
customers, patients, families, legal representatives, regulators,
surveyors, attorneys, etc.
Education
· Minimum:
o Associate’s
degree in Health Information Management or enrolled in a Health
Information Management program
o In lieu of
HIM degree, 5+ years of HIM Supervisory experience
· Preferred: Bachelor’s Preferred
Experience
· Minimum:
o 2+ years in
Healthcare or HIM operations
o Knowledge of
Joint Commission, CMS and HIPPA guidelines.
o
2+ year experience using an electronic medical record (EHR) system.
o Proficiency using Microsoft office (Word
and Excel, power point)
o Medical
Terminology
· Preferred:
o 4+ years in Healthcare or HIM operations, with at least
1 year supervisory experience.
o
Comprehensive understanding of Joint Commission, CMS and HIPPA
guidelines.
o 4+ years’ experience using an
electronic medical record (EHR) system.
o
Previous Epic experience
Licensure, Certification,
Registration
· Preferred: RHIA,
RHIT preferred.
Language Skills
· Must be able to speak, read and write
English
Knowledge, Skills
and Ability Requirements:
· Strong
quantitative, analytical and problem solving skills to make
appropriate and timely decisions.
·
Excellent organizational skills to balance multiple priorities of
highly detailed information.
·
Superior communication and customer service skills to effectively
communicate to all levels across the system, internal and external.
· Time management skills to
efficiently and effectively meet goals and objectives.
· Ability to adapt to a fast paced work
environment
· Ability to establish and
maintain cooperative working relationships with other departments and
sites.
We take great care of careers.
With locations around the state,
Hartford HealthCare offers exciting opportunities for career
development and growth. Here, you are part of an organization on the
cutting edge – helping to bring new technologies, breakthrough
treatments and community education to countless men, women and
children. We know that a thriving organization starts with thriving
employees-- we provide a competitive benefits program designed to
ensure work/life balance. Every moment matters. And this is your
moment.
Supervisor HIM / Health Info Mgmt
Hartford HealthCare
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