Team Director, Account Management

Full Job Description

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Team Director, Account Management

The Team Director/ Senior Director will oversee the Sensor Tower Account Directors who play a pivotal role in the rapidly growing digital and mobile industry, leveraging Sensor Tower's platform insights and digital and mobile industry expertise. Account Directors consult our Enterprise clients, enabling them to make informed business decisions and stay competitive across mobile first, brand, gaming and agency partner teams. You will be responsible for establishing, implementing and driving business policies, objectives and initiatives. You will plan strategies for account retention and growth as well as work with different business partners across the organizations to establish goals and sales targets.

You will report directly to the SVP of Account Management.

Salary: £110,000 - £115,000

Key Responsibilities:

• Manage a team of Account Directors focusing on renewals, upsells, and Net Revenue Retention (NRR) growth.
• Communication of strategic plans to account teams, and oversee the implementation and execution of those plans.
• Interface with and supports Sensor Tower Account Directors, Sales, Finance, Marketing, Operations and Executive teams.
• Identify and resolve issues/problems encountered by our customers acting as an Executive Sponsor on high profile or Strategic account
• Conducting regular Business Reviews to ensure our plan is aligned with customer business objectives and strategies.
• Design and maintain reports used in sales analysis.
• Conduct C-level discussions with clients to strategize and address their use cases with our platform.
• Bridge the gap between product teams and customers, effectively managing expectations on feature requests and releases.
• Identify product penetration, renewal, and upsell opportunities within your customer base.
• Deliver training, analytics, insights, and best practices to Account Director teams under your management
• Be willing to work in our WeWork office a couple days a week
• Available to travel 2-3 times annually

Experience we are looking for:

• Must work at least two days a week in our WeWork office
• 8+ years of experience in Key Account Management, selling technical and complex solutions in a data based SaaS environment is required
• 3+ years experience managing sales teams that support large, complex and strategic accounts
• Strong communication skills and the ability to clearly articulate business concepts
• Adaptable with a positive attitude and desire to collaborate
• Highly organized with the ability to track and coordinate a wide series of tasks
• Love for data - Our platform provides data intelligence for the digital economy!

Interested? Let's get a conversation started!