Team Leader - Zurich Resilience Solutions(Part-Time, Job-Share and Full-Time) (111533)

Salary: Competive salary based on experience, plus car, plus allowances

Location: UK, Home Based with travel

Closing Date: Friday 22nd March 2024

The opportunity: 

This is an exciting opportunity to work within our Workforce Strategies Practice in Zurich Resilience Solutions as a Team Leader. The role of the Team Leader is to set the strategic direction of the Practice and effectively lead, inspire and coach a team of Risk Consultants so that they can reach their full potential, making sure the team and the Practice is a great place to work by motivating, enthusing and nurturing.

In particular we are looking for an individual who has experience with customer relationship management and/or consultancy services.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing? 

• Leadership of the team, creating strong engagement and a collaborative and supportive culture, whilst delivering a high quality service.
• Create an environment where team members can achieve their full potential, through continuous development, with support, coaching and motivation.
• Co-ordinate and monitor team work activities and resources to achieve targets within agreed timescales and budgets.
• Implement people management strategy and resource plan to support the business.
• Create and enhance systems, processes and procedures to translate business plans into action and achieve maximum efficiency.
• Work with the team to establish priorities and build execution plans.
• Build multitude of successful long-lasting collaborations with key stakeholders.
• Build and promote Zurich’s reputation as the go-to technical experts in the market.
• Seeks to position Zurich appropriately within the competitive landscape.
• Leverage cross-functional relationships to deliver strategic growth, UK & Global.
• Support external customers &/or underwriters by identifying, and reducing the risks that they face individually, and on an overall account/portfolio basis.
• Working collaboratively within the WFS Practice leadership team to effectively support our customer facing risk experts and business partners

What are we looking for?

• CMIOSH, ACII or a degree in an appropriate subject (e.g. PgDip or MSc in Risk Management or Occupational Health & Safety)
• Expertise in risk management.
• Thorough knowledge of risk management products and procedures.
• Proven stakeholder management and experience in creating trust based relationships.
• Financial awareness including experience in budget creation and forecasting.
• Market competition awareness.
• Ability to develop and implement long term strategic plans.
• Excellent customer relationship skills.
• Influences business decisions through exemplary communication.
• Able, enjoys and promotes working autonomously.
• Ability to successfully liaise with senior managers throughout the organisation.

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.

With over 55,000 employees in more than 170 countries , you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

Our Culture:

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. #LI-Remote