Technical Manager

Full Job Description

Reporting to the Factory Manager, you will be based at the main production plant and head office in Tewkesbury. At Cotteswold Dairy we recognise that we achieve far greater success working as a team, employing empathetic people management and valuing each other, our staff and our customers. Our purpose is to be at the heart of a responsible and sustainable dairy community, and our Technical Manager will be at the forefront of this mission statement

Responsible for legal compliance - and acting as the technical lead for food safety - our Technical Manager oversees a team of quality technicians, laboratory staff and our farm liaison officer

A key responsibility for the successful applicant will be overseeing the training and development of Cotteswold Dairy Staff in food safety, while maintaining and developing our excellent HACCP Food Safety Plan. You will host the site accreditation with particular focus on the annual BRC Certification and Customer Audits

All departments throughout the business encourage the educational development of our employees, and we are supported by dedicated Learning & Development staff to assist you in delivering academic and practical training to our teams. In addition we run management development courses throughout the year, and our Cotteswold Academy is open to all employees to better understand key areas of the business. Department heads are expected to actively engage in this process, providing support and mentorship to their team and individuals across the business

Key duties include:

• Develop and control quality programs; audit, direct and manage quality assurance operations to ensure legal compliance and to provide due diligence. Understand, establish and audit quality safety systems associated with the production of a safe product
• Maintain and develop the HACCP food safety plan, including the process control systems and documentation in line with company, customer and audit requirements
• Working as a senior member of the Management Team to implement improvements in the business’ practices and operations. Resolve customer complaints by liaising with relevant departments, ensuring that target levels are achieved and improved upon
• Technical support during the NPD process including the approval of new suppliers, product, process in order to meet business strategy of developing added value products

* To see the full requirements, duties and responsibilities of this dynamic and complex role, please see the full job description available on the Cotteswold Dairy Careers Page

It is desirable that candidates hold a Degree or HND in a Food Related Subject, and experience of working within FMCG with the BRC. You will have previous people management experience; strong Excel skills and hold both Food Safety & HACCP Level 3 as a minimum

We also offer benefits including:

• Competitive Salary based on experience
• 22 days’ annual leave plus Bank Holidays
• Additional day of holiday after 3 years’ service
• Managers’ Salary Exchange Pension Scheme with Aviva
• Annual Health and wellbeing benefit via Simply Health
• Refer a friend - potentially receive £500
• Cycle to work scheme
• Discounted products, including doorstep delivery where available

To be considered for this fantastic opportunity as our Technical Manager please click apply now